Vodafone UK - Bath 30-31 Stall Street Reviews 

277
TrustScore 5 out of 5

4.9

30-31 Stall Street, BA1 1QG Bath, GB


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Rated 5 out of 5 stars

Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscript... See more

Company replied

Rated 5 out of 5 stars

I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not bein... See more

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of being helped by Jade while setting up my home Wi-Fi and getting a new SIM card. She was incredibly kind, friendly, and professional. She handled everything with so muc... See more

Company replied

Rated 5 out of 5 stars

Wes Manager. Saw me straight away after my upgrade issues via Call Centre. Resolved and reassured me after investigating - perfect service. Job absolutely done first class. Will now add my partner o... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bath 30-31 Stall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 30-31 Stall Street, BA1 1QG, Bath, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(277)

41,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jess the Assistant was polite

Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.

August 11, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Christopher,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience today with Jessica was…

My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent

August 7, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What is normally a daunting experience…

What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend

August 7, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Irene,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.

August 6, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Jude,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh

Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.

August 4, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly place

Very helpful and friendly place. Highly recommended ☺️

August 3, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

"Hey Julia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Josh managed to sort me out and…

Josh managed to sort me out and remained good humoured.

August 3, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Martin,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was very knowledgeable and…

Josh was very knowledgeable and helpful. Very articulate

August 3, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Stephen,

Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Berty was extremely helpful

Berty was extremely helpful, a pleasure to deal with

August 3, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street


Hey Geoff,

Thanks for the lovely review and fantastic support for Berty.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very great service

Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscription.

August 3, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Berry was excellent great customer…

Berry was excellent great customer service
And brilliant service from Vodafone

August 2, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Matt,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was very professional & efficient…

Josh was very professional & efficient 👍👍👍

August 1, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Trevor,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was amazing

Josh was amazing
💯

August 1, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Jayne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was amazing

Josh was amazing, so freindly and helpful

August 1, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Rosamund,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited Vodaphone

I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not being a very acomplished technical person!). She was incredibly helpful and patient and made the whole experience really easy. Thank you so much

July 28, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I had the pleasure of being…

Today I had the pleasure of being helped by Jade while setting up my home Wi-Fi and getting a new SIM card.

She was incredibly kind, friendly, and professional. She handled everything with so much patience, care, and a positive attitude, making the whole process easy and stress-free. Her excellent customer service truly stood out, and I really appreciate the time and effort she put into helping me.

A huge thank you to Jade and the whole team! I’m so happy I chose this company, and I highly recommend it. If you ever need any help, definitely ask for Jade—you’ll be in the best hands. ⭐️

July 22, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Janan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade was very friendly

Jade was very friendly, kind, and patient throughout the whole process. She made everything easy to understand and provided excellent customer service. Thank you!

July 22, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Sohrab,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade is so friendly and helpful

Jade is so friendly and helpful! Answered all my questions and was great fun.

July 22, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Nanette,

Thanks for the lovely review and the fantastic support you’ve shown for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jade and Rob

Jade and Rob, part of the team at Vodafone, were very polite and helpful. My phone was set up efficiently, with attention paid to detail and all my questions answered. I shall definely return to the Bath store.

July 18, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey Bev,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service staff Wes and Bertie…

Excellent service staff Wes and Bertie were very helpful and explained everything I needed to know. I would recommend their service to anybody.

July 17, 2026
Unprompted review
Vodafone UK - Bath 30-31 Stall Street logo

Reply from Vodafone UK - Bath 30-31 Stall Street

Hey there,

Thanks for the lovely review and fantastic support for Bertie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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