Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscript... See more
Company replied
30-31 Stall Street, BA1 1QG Bath, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscript... See more
Company replied
I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not bein... See more
Company replied
Today I had the pleasure of being helped by Jade while setting up my home Wi-Fi and getting a new SIM card. She was incredibly kind, friendly, and professional. She handled everything with so muc... See more
Company replied
Wes Manager. Saw me straight away after my upgrade issues via Call Centre. Resolved and reassured me after investigating - perfect service. Job absolutely done first class. Will now add my partner o... See more
Company replied
Written by the company
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.

Reply from Vodafone UK - Bath 30-31 Stall Street
My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent

Reply from Vodafone UK - Bath 30-31 Stall Street
What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend

Reply from Vodafone UK - Bath 30-31 Stall Street
Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.

Reply from Vodafone UK - Bath 30-31 Stall Street
Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.

Reply from Vodafone UK - Bath 30-31 Stall Street
Very helpful and friendly place. Highly recommended ☺️

Reply from Vodafone UK - Bath 30-31 Stall Street
Josh managed to sort me out and remained good humoured.

Reply from Vodafone UK - Bath 30-31 Stall Street
Josh was very knowledgeable and helpful. Very articulate

Reply from Vodafone UK - Bath 30-31 Stall Street
Berty was extremely helpful, a pleasure to deal with

Reply from Vodafone UK - Bath 30-31 Stall Street
Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscription.

Reply from Vodafone UK - Bath 30-31 Stall Street
Berry was excellent great customer service
And brilliant service from Vodafone

Reply from Vodafone UK - Bath 30-31 Stall Street
Josh was very professional & efficient 👍👍👍

Reply from Vodafone UK - Bath 30-31 Stall Street

Reply from Vodafone UK - Bath 30-31 Stall Street

Reply from Vodafone UK - Bath 30-31 Stall Street
I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not being a very acomplished technical person!). She was incredibly helpful and patient and made the whole experience really easy. Thank you so much

Reply from Vodafone UK - Bath 30-31 Stall Street
Today I had the pleasure of being helped by Jade while setting up my home Wi-Fi and getting a new SIM card.
She was incredibly kind, friendly, and professional. She handled everything with so much patience, care, and a positive attitude, making the whole process easy and stress-free. Her excellent customer service truly stood out, and I really appreciate the time and effort she put into helping me.
A huge thank you to Jade and the whole team! I’m so happy I chose this company, and I highly recommend it. If you ever need any help, definitely ask for Jade—you’ll be in the best hands. ⭐️

Reply from Vodafone UK - Bath 30-31 Stall Street
Jade was very friendly, kind, and patient throughout the whole process. She made everything easy to understand and provided excellent customer service. Thank you!

Reply from Vodafone UK - Bath 30-31 Stall Street
Jade is so friendly and helpful! Answered all my questions and was great fun.

Reply from Vodafone UK - Bath 30-31 Stall Street
Jade and Rob, part of the team at Vodafone, were very polite and helpful. My phone was set up efficiently, with attention paid to detail and all my questions answered. I shall definely return to the Bath store.

Reply from Vodafone UK - Bath 30-31 Stall Street
Excellent service staff Wes and Bertie were very helpful and explained everything I needed to know. I would recommend their service to anybody.

Reply from Vodafone UK - Bath 30-31 Stall Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.