On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
Company replied
Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... See more
Company replied
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
Company replied
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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5 out of 5 stars for Stephen
5 out of 5 stars for Stephen. Thankyou. I wouldn't have upgraded without him
May 5, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi Tom, thank you so much for your wonderful review and the amazing support you’ve shown for Stephen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Efficient and helpful
Jade was very helpful and efficient, also friendly. She arranged for me to reduce my monthly payments but keep the same service. Also the Samsung tablet was a very welcome bonus.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Cole,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade and AlinaThankyou for your…
Jade and AlinaThankyou for your help.Very helpful.Thank you.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jade was very helpful …
Jade in Vodaphone @ Bath was nothing but helpful. I was already a customer for Broadband, I come in and she was able to get me a great deal with a new phone contract. Highly recommend having a chat with Jade.
May 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Georgie,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Kholod,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent help &service from Wes &…
Excellent help &service from Wes & Robert from start to finish !! Fantastic team at Vodafone Bath 👍
May 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alina at Vodafone Bath was super
Alina at Vodafone Bath was super. Helped me with my connection difficulties in Bath and in London and explained the reasons and what I can do to help resolve it myself.
Also provided me with a new SIM card
Thank you
April 18, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey RaghadAlhomaidan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alialina was extremely helpful full…
Alialina was extremely helpful full thank you so much
April 10, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent and informative service
Excellent and informative service. Nothing was too much trouble. Thank you Rob.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today i have recieved the best service…
Today i have recieved the best service from vodafone Bath from Wes and Rob in purchasing and setting up my new phone been woth vodafone for over 30 years 5 stars
April 8, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Patient support for mum.
Jess was so helpful in supporting my mum to transfer from one phone to another, apparently it does not always work by magic! Fantastic, polite & patient service, thank you so much.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey JulieAnn
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rob excellent in Bath
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Flinders
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess was very helpful and patient
Jess was very helpful and patient , she talked me through everything and then transferred all my apps etc on my phone.
I would definetly recommend visiting the shop
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess and jade where great!!
Jess and jade where great!!! Fantatic and happy to help!
April 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Fred,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Alina was absolutely brilliant today
Alina was absolutely brilliant today. Friendly, helpful, and positive throughout. She gave excellent advice, clearly understood the product, and made us feel welcome. Thank you so much!!
April 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to upgrade my phone today
I went in to upgrade my phone today, I as a quick easy stress free transition
Both Jess and Jade were extremely helpful
Very good customer service
April 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Chloe,
Thanks for the lovely review and fantastic support for Jess and Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were friendly and super…
The staff were friendly and super helpful, especially Jade who was knowledgeable about the different sim packages available and made sure that the package I got had what I needed. Thank you!
April 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina was very helpful and patient with…
Alina was very helpful and patient with setting me up with my new phone.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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