On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
Company replied
Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... See more
Company replied
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
Company replied
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
289 reviews
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Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Erhan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Saad provided us with Great service…
Saad provided us with Great service from the beginning to end, really informative answering all my questions even though he was serving my husband on the day.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thanks for the lovely review and fantastic support for Saad.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
JADE has provided an excellent service
JADE has provided an excellent service. Her friendly nature and knowledge made it easy for me to sign up to Vodafone deals.
Jade patiently answered all my queries and made everything transparent. It has made a huge difference to me to be able to discuss everything in person.
A very happy customer!
March 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service.Alina was very nice…
Excellent service.Alina was very nice and helpful thanks.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
My experience was excellent
My experience was excellent. From entering the store, through purchasing the phone to having it set up and transferring my data from my old phone, Jade and was superb. She really made the process easy and her approach was professional and extremely helpful. I would highly recommend her and she is excellent.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Mike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade is very experienced and extremely…
Jade is very experienced and extremely professional.
Patient and friendly, she made the process simple and rewarding. She is an asset to Vodafone.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Stephanie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Stephen today
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and sorted out my…
Very helpful and sorted out my broadband contract very promptly and professionally. Thank you very much
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Harriet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Stephen PH was exceptionally helpful
Stephen PH was exceptionally helpful! Thank you Stephen.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey heather,
Thanks for the lovely review and fantastic support for rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Stephen was great
Stephen was great, really helpful and managed to upsell my son a phone at the same time as sorting out my broadband!
March 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess at Vodophone was extremely patient…
Jess at Vodophone was extremely patient and sorted out my problem. We are very grateful.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jennifer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess provided a great experience and am staying put with you
Patient and professional, Jess set up a new phone for me. I absolutely love her pleasant and friendly manner, she is so approachable and answered all my questions when I wasn't sure about something. She is an asset to you.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Claire,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Lucas,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jade was brilliant and very helpful…
Jade was brilliant and very helpful with my issues with my new phone and broadband. Very friendly staff overall and great experience, thank you xx
February 17, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Lottie,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Saad
Saad
What a guy -patience of a saint!
He painstakingly took me through my change of phone and addressed every question I had thoroughly, and with good humour.
Thank you.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Updating plans
Went into the Bath store to check out roaming status before a European trip. Glad we did because we didn’t have roaming!! Jessica looked after us and not only sorted our roaming but also meticulously went through all our packages and saved us on our monthly payments. Took a bit of time but really glad she went the extra mile. Many thanks for her patience and efforts. 👍
February 13, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Nigel,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade is very helpful
Jade is very helpful, I always go to her and good service, promote the woman!
February 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Melanie,
Thanks for the lovely review and fantastic support for Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess wasVery quick
Jess wasVery quick, very efficient and very helpful. Can always rely on the staff to help me in bath. Great work.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Maz,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina has been extremely helpful!
February 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Lina,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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