On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
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Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... See more
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Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
Company replied
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
289 reviews
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Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Georgina,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
don’t get explained things thoroughly
thought we had a lovely experience, but turns out we weren’t explained a lot of things. had to get someone else at a different vodafone to help. i was told i was receiving the best deal, turns out i could of got a lot better one. But then also wasn’t warned about the 7 days exchange. very disappointing
February 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sophie,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Thomas at the Bath…
Great service from Thomas at the Bath store today. Re-arranged all my contracts with some great discounts.
February 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sara,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was brilliant
Thomas was brilliant - signing us up for a data contract. Explaining everything in basic terms for my wife who has been pay as you go for 25years!
February 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Gav,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service by JESS
Very easy comfortable service .
Took an ipad very efficient and fast service .
Thanks again for your service .
February 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Deborah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rob in the Bath store helped me find…
Rob in the Bath store helped me find some great packages. His customer service is second to none.
January 27, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Ian,
Thanks for the lovely review and fantastic support for Rob in the Bath.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina was very helpful and patient
Alina was very helpful and patient, thank you!
January 26, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Frances
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wonderful experience
Thomas was very helpful and informative. He was very patient and found us a plan that was very reasonable. Jess was also great too!
January 25, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Emmanuel ,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Stephen was a fantastic adviser
Stephen was a fantastic adviser, very helpful and chatty. Gave me great advice on my next phone.
Even sold me an iPad when I didn’t need one!
January 25, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Alina & Jess were both extremely…
Alina & Jess were both extremely helpful when I ordered new phone. And they had knowledge and could talk me through everything so I understood. The Bath staff here are always helpful!
January 16, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Linda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alina & Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people.
Rob, Wes & Jade were great
January 22, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jonathan,
Thanks for the lovely review and fantastic support for Rob, Wes & Jade.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent support
Over the past week I have been upgrading my phone at Vodafone Bath. I have had to consider a lot of advice, and then ask staff at the branch to help with the practical technical stuff.
I was helped by Stephen and Jess. Each was excellent, knowledgeable and very professional. Thanks to them both!
January 16, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alina was so helpful today
Alina was so helpful today . Fixed my phkk on ne and talked me through possible contracts. Will come back.
January 20, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service !!
January 13, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Rada,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed to update our contract and Stephen resolved the issue promptly
Needed to update our contract
January 10, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rob at Vodafone Bath was amazing
Rob at Vodafone Bath was amazing.
Great customer service. So helpful with setting up my personal plan. He’s was polite and efficient. He provided lots of helpful information.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Lydia,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Colin was a superstar
December 22, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Tracey,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin was very helpful and informative
Colin was very helpful and informative, single greatest sale person in vodaphone!
December 22, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Maddie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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