On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
Company replied
Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... See more
Company replied
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
Company replied
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
289 reviews
Asks customers to review
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Stephen was very helpful sorting out…
Stephen was very helpful sorting out our phone contract, great customer service and super friendly
December 21, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Chloe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin was knowledgeable and friendly
Colin was knowledgeable and friendly, helped me get the best deal.
December 21, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Adam,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Colin was great lots of information and…
Colin was great lots of information and not pushy.
December 21, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jenny,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca provided excellent cystimer service
amazing customer service from Bianca in the Bath store today, bianca was very helpful, knowledgable and patient so thank you very much for your help xx
December 21, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Eva,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic help
Fantastic help, wonderful and professional help from Alina. Many thanks 5 stars 🌟 for this wonderful lady
December 20, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Tanya,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Live in Bristol but use the Bath branch frequently as staff always helpful and happy to provide advice. Bianca welcomed me today and helped me with upgrading my Pixel mobile to the latest model. She was very personable and clear with her advice and instructions. Great service.
December 10, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi Steve,
Thank you so much for your wonderful review and the amazing support you’ve shown for Bianca—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Quick service and a lot of help from…
Quick service and a lot of help from Saad when I was in a difficult situation.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Matthew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I dealt with Colin & he is brilliant at…
I dealt with Colin & he is brilliant at his job
I’m a very pleased customer
December 1, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alana was apsalutly brilliant
Alana was apsalutly brilliant! Worth her weight in gold! She sorted me out,& made me feel very secure& comfortable
Many thanks
Maryxxxx🥰
November 26, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Mary,
Thanks for the lovely review and fantastic support for Alana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca was amazing
Bianca was amazing, professional and helpful. Absolutely fantastic service
Got us a great deal
November 23, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Stephen took the time to resolve the…
Stephen took the time to resolve the issues with my broadband
November 19, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Saad was very good and explained all…
Saad was very good and explained all options very clearly. Great customer service.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service from Saad
Great service from Saad, quick and easy, thank you very much!
November 15, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Assistant was very helpful, friendly and patient with my lack of tech knowledge. The whole experience was very comfortable and easy.
November 13, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Bath Vodafone experience
I was assisted with advice by Stephan who was incredibly helpful with expert knowledge that made the process of changing my sim package as simplistic as possible. Would highly recommend the staff in this store that were very welcoming and professional.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi. We're happy to hear that you had such a positive experience. We appreciate you sharing your fantastic feedback with us regarding the helpful advice and professional service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Timothy was super lovely and helpful
Timothy was super lovely and helpful. He helped us every step of the way getting a new upgrade. Made a long process feel very quick !!
November 7, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are so glad we made the upgrade process quick! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin was so helpful in upgrading my…
Colin was so helpful in upgrading my contract to a refurbed phone when I lost my phone, nothing was too much trouble for him and he sorted me out with a great deal.
Very happy and thank you Colin!
November 7, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hi. We appreciate your positive feedback. We're happy to hear that the upgrade process was smooth and that you were pleased with the assistance you received. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service by Colin in Bath Store
November 7, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
My experience with vodafone and…
My experience with vodafone and especially with Mr. Colin who took great care of me. Very professional and very friendly. Great deals on bundles as well. I highly recommend!
November 7, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Colin was very nice and super helpful
Colin was very nice and super helpful, answered all of my questions with a smile!
November 6, 2025
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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