On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
Company replied
Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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Great customer service, wanted to upgrade my phone and this was made easy and straightforward by Bertie. Transferred my old phone to my new one and was unable to pick up after going round a few shops.... See more
Company replied
Really helpful staff. It took a bit longer than hoped, but so good to be able to do things in store in with real people. Rob, Wes & Jade were great
Company replied
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
289 reviews
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Great service
Robert was very informative and helpful. The rest of the staff were friendly as well. I will definitely recommend vodafone Bath for the great customer service experience.
June 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Rosette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Today (13/6/26) i had fantastic customer service by Alina at the Vodafone Store in Bath, 30-31 Stall Street, BA1 1QG. I had ordered a new phone and set up a new plan the previous week but i had to pop in to the store to cancel the new plan as this was slightly incorrect and set up a new one. Alina was very understanding and knowledgeable in her work and she managed to sort everything for me with no trouble at all. The new phone is great and i am happy that i managed to come away with the plan that i wanted. Please if you can pass this on to Alina. 10/10
June 13, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina was very helpful
Alina was very helpful, understood what I needed and got me sorted!
June 12, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephen Vodafone Bath
Stephen, first class service, took time, explained, gave options, discussed benefits , longevity exceededvexpectations,Bayern very happy changed phone & package
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wes and Rob were excellent
Wes and Rob were excellent. They helped me with my upgrade and transferring my data!
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wes was very helpful
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Carolyn,
Thanks for the lovely review and fantastic support for Wes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephen at the Bath store was super…
Stephen at the Bath store was super efficient and very helpful, I’m really pleased
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Stephen was great!
Stephen was great, helped us with everything and made the experience perfect.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Vincent,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephen was wonderful knowledgeable…
Stephen was wonderful knowledgeable helpful and supportive
June 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Patricia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jess was extremely helpful
Jess was extremely helpful. Explained all the options clearly. Will defintely use the Bath Vodafone shop again
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Claire,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alina was fantastic
Alina was fantastic! She helped me through the change to a new fone explaining and demonstrating. Brilliant service. 5 plus stars.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Nik,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Albert
Albert, the young man who helped me was extremely helpful arranging a new Sim card AND he told me about a very good deal for a new phone that l wasn't even aware of. He's friendly and knowledgeable! Thank you Albert!
June 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephen was super accommodating and…
Stephen was super accommodating and very knowledgeable of the products getting us the best outcome.
Thank you so much
June 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
JESS was an exceptional
JESS was an exceptional customer assistant and was able to assist me in every way possible given the questions I came into store with. Thoroughly satisfied customer.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess was very helpfull and…
Jess was very helpfull and patienthelping me set up my new phone.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jess was very helpfull and pleasant!
Jess was very helpfull and pleasant!
May 14, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sean,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Excellent Customer Service.
The Advisor (Jade) was extremely
helpful, patient and knowledgeable in understanding and dealing and resolving my queries and issues. Great Job done!
May 8, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess was great
Jess was great. I always find changing phones to be a chore but she made the process very easy and was very patient which I really appreciated.
May 8, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Mel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went check latest broadband and SIM…
Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more data) by renewing SIM contract to an 'incentivised' deal. £12 a month saving (nr £150 a year) for better service was a no brainer. Also, Alina was knowledgable, efficient and thoroughly charming. How 'shopping' should be👍
May 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Chris,
Thanks for the lovely review and fantastic support for Alina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellently service
Excellently service! All my questions answered, and new understandings. Thank you Wes & Stephen
May 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey there,
Thanks for the lovely review and fantastic support for Wes & Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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