I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
3 The Harpur Centre, MK40 1PS Bedford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more
Company replied
Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.
Company replied
Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased
Company replied
Written by the company
3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm not great with tech but there is a gentlemen by the name of dillion absolute legend. Would recommend to anyone very informative and patient to explain to someone like myself

Reply from Vodafone UK - Bedford
Excellent customer service! The guy who served me was very helpful. Nothing was too much trouble.

Reply from Vodafone UK - Bedford
HEERA and Humza were fabulous, most helpful and patient indeed! A star.

Reply from Vodafone UK - Bedford
Just hâd excelent service dorm Dylan. Great guy and knows what he is talking about

Reply from Vodafone UK - Bedford
Was served my Dylan, got me an upgraded phone and even saved me some money. Great store and great manager.

Reply from Vodafone UK - Bedford
Both guys were extremely knowledgeable and very helpful and Dylan sorted the issues with my phone and the transfer of number expertly and quickly.
Many thanks to both.
Graham

Reply from Vodafone UK - Bedford
Very very nice and helpful young lady Natalia

Reply from Vodafone UK - Bedford

Reply from Vodafone UK - Bedford
Natalia very cooperative. Humble. Thank you very much.

Reply from Vodafone UK - Bedford
Andreea is very friendly and kind, considering helping me with my needs . I'm very happy as Andreea from sale adviser help me straight to get my issue resolved and help me to understand the Xiaomi. The issue of the phone is about the software upgrade . I'm very pleased with Andreea assistance.

Reply from Vodafone UK - Bedford
Mossin was great, he was very helpful and fully ex0lained all the plans to me whilst being fully accommodating even though the store was very busy.
He walked through several plans and made sure I understood everything that went on with each plan.

Reply from Vodafone UK - Bedford
Andreea from Bedford branch she help me out with my minor issues.
She is a helpful person.

Reply from Vodafone UK - Bedford
Very useful great customer service skills from Andreea at Bedford store I recommend her if you need any assistance

Reply from Vodafone UK - Bedford
I visited the Vodafone store during the Xmas period. I knew it would be a busy time to go in but having been in before I know it's always a plesent experience. I was greeted at the front by a lovely smile and asked why I was visiting the store today. Shortly after I was walked over to a desk with who I belive was the manager Dylan. Lovely chap. Everything I needed was sorted in a jiff and had a lovely conversation with dylan too. Coming into Vodafone is never a chore with the wonderful staff.

Reply from Vodafone UK - Bedford
Natalia was very nice.icame yesterday and today as well. Good service always

Reply from Vodafone UK - Bedford
She is really so kind and carm girl i love the way she sorted out everything For me today
Ty so much nataliaaa

Reply from Vodafone UK - Bedford
Mossin was great help. Brilliant customer service

Reply from Vodafone UK - Bedford
Bought a new sim from Vodafone. Great service and price could not be happier.

Reply from Vodafone UK - Bedford
Was served by Mossin and the customer service was amazing. Very quick and easy what I needed to get.

Reply from Vodafone UK - Bedford
They have been doing a great job absolutely amazing work on my account and they have been satisfied my explanation .
The customer service representative was able to contact and help with my issue and I’m happy and gladly accept they have been following my explanation during my visit on the store.

Reply from Vodafone UK - Bedford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.