Vodafone UK - Bedford Reviews 

159
TrustScore 5 out of 5

4.9

3 The Harpur Centre, MK40 1PS Bedford, GB


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Rated 5 out of 5 stars

I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more

Company replied

Rated 5 out of 5 stars

Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more

Company replied

Rated 5 out of 5 stars

Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.

Company replied

Rated 5 out of 5 stars

Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased

Company replied


Company details


Contact info

  • 3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm not great with tech but there is a…

I'm not great with tech but there is a gentlemen by the name of dillion absolute legend. Would recommend to anyone very informative and patient to explain to someone like myself

May 30, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi James,

Thanks for taking the time to leave a review about this. We really value your feedback and are delighted you had a great experience!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The guy who served me was very helpful. Nothing was too much trouble.

May 26, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Jakob,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

HEERA and Humza were fabulous

HEERA and Humza were fabulous, most helpful and patient indeed! A star.

May 24, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Kathryn. Thank you for your review for Heera and Humza. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just hâd excelent service dorm Dylan

Just hâd excelent service dorm Dylan. Great guy and knows what he is talking about

April 30, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi there,

Thank you for your review! We're so happy you had a 5 star experience with Dylan.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was served my Dylan

Was served my Dylan, got me an upgraded phone and even saved me some money. Great store and great manager.

April 22, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Nick. Thank you for your review for Dylan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely knowledgeable…

Both guys were extremely knowledgeable and very helpful and Dylan sorted the issues with my phone and the transfer of number expertly and quickly.
Many thanks to both.
Graham

April 4, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Graham,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very very nice and helpful young lady…

Very very nice and helpful young lady Natalia

February 26, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Sebastian,

Thanks for reviewing and sharing your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cooperative…

Natalia is very calm and cooperative and help us alot

February 5, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey,

Thank you for your review and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia very cooperative

Natalia very cooperative. Humble. Thank you very much.

February 5, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Malkit,

Thank you for your review and for the 5 stars!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea is very friendly and kind

Andreea is very friendly and kind, considering helping me with my needs . I'm very happy as Andreea from sale adviser help me straight to get my issue resolved and help me to understand the Xiaomi. The issue of the phone is about the software upgrade . I'm very pleased with Andreea assistance.

January 15, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Jessica,

Thanks for your lovely review for Andreea. Thanks for sharing, we appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Mossin was great

Mossin was great, he was very helpful and fully ex0lained all the plans to me whilst being fully accommodating even though the store was very busy.

He walked through several plans and made sure I understood everything that went on with each plan.

January 10, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Neil,

Thanks for the lovely review and fantastic support for Mossin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea from Bedford branch she help me…

Andreea from Bedford branch she help me out with my minor issues.
She is a helpful person.

January 4, 2024
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Colleen,

Thanks for your kind words for Andreea. It's great to hear things are resolved.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very useful great customer service…

Very useful great customer service skills from Andreea at Bedford store I recommend her if you need any assistance

December 31, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Maria,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful Staff

I visited the Vodafone store during the Xmas period. I knew it would be a busy time to go in but having been in before I know it's always a plesent experience. I was greeted at the front by a lovely smile and asked why I was visiting the store today. Shortly after I was walked over to a desk with who I belive was the manager Dylan. Lovely chap. Everything I needed was sorted in a jiff and had a lovely conversation with dylan too. Coming into Vodafone is never a chore with the wonderful staff.

December 29, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Mahesh,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalia was very nice. She is very cheerful

Natalia was very nice.icame yesterday and today as well. Good service always

December 23, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She is really so kind and carm girl i…

She is really so kind and carm girl i love the way she sorted out everything For me today
Ty so much nataliaaa

December 22, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Mossin was great help. Brilliant customer service

November 25, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Jason,

Thanks for letting us know what an amazing job Mossin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a new sim from Vodafone

Bought a new sim from Vodafone. Great service and price could not be happier.

November 17, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Tay,

This is great to hear! Thanks for the support, we really appreciate it.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Mossin and the customer…

Was served by Mossin and the customer service was amazing. Very quick and easy what I needed to get.

November 4, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Zak,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl and Andreea have been helping to cancel my account and give me a new sim card

They have been doing a great job absolutely amazing work on my account and they have been satisfied my explanation .

The customer service representative was able to contact and help with my issue and I’m happy and gladly accept they have been following my explanation during my visit on the store.

November 2, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Andreea,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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