Vodafone UK - Bedford Reviews 

159
TrustScore 5 out of 5

4.9

3 The Harpur Centre, MK40 1PS Bedford, GB


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Rated 5 out of 5 stars

I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more

Company replied

Rated 5 out of 5 stars

Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more

Company replied

Rated 5 out of 5 stars

Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.

Company replied

Rated 5 out of 5 stars

Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased

Company replied


Company details


Contact info

  • 3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Mossin was very helpful

Mossin was very helpful, he sorted out my query very well and even showed me what to do if it happens again.

October 30, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Robert. Thank you for your review for Mossin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service in store

Excellent service in store. Que was a bit long due to short staff.
Dylan was very very helpful

October 18, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone Bedford seen a…

Went into Vodafone Bedford seen a lovely person called Heera was absolutely amazing on explaining everything about the new handset and sim plan for my upgrade.Would highly recommend to go and see him as I am a senior citizen.

October 2, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Mary,

Thanks for the lovely review and fantastic support for Heera.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to upgrade my iPhone to the…

Went in to upgrade my iPhone to the latest model and Dylan was great taking me through all my options and being patient with me while I made my decision. Great customer service skills and really seemed to take an interest in my needs. Will definitely return to Dylan for any future upgrades.

September 27, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Cobi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was amazing and helped me set up…

Dylan was amazing and helped me set up a new WiFi connection for my house.

September 27, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Denisa,

Thanks for reviewing, we appreciate your feedback! It's great to hear Dylan provided a good experience.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Seen Heera the sales advisor at Bedford…

Seen Heera the sales advisor at Bedford Store as my friends were served by him, I highly recommend his service and excellent customer service.Thank you so much for your help and support

August 17, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Mokhesh. Thank you for your review for Heera. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Heera the sales advisor was excellent…

Heera the sales advisor was excellent and I'll highly recommend to go and see him if you are ever visiting Bedford Store

August 17, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Ragavi. Thank you for your review for Heera. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Walked into the branch and was…

Walked into the branch and was greeted by a lovely young man called Dylan
I was due an upgrade and was given various choices to suit my budget. Dylan Certainly knew his stuff and sorted me out a great deal.
5⭐️

August 10, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Lisa. Thank you for your review for Dylan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Mossin

Good service from Mossin. Friendly and knowledgeable

August 12, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Rachel, it's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Top quality service from Dylan

July 30, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Josh. Thank you for your review for Dylan. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mossin was Very helpful

August 6, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Alexandra,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bharat in Bedford

Bharat in Bedford. He was very helpful and quick in serving us, we needed quite a few things done and they were all sorted by him in a timely manner. He explained everything thoroughly and made the whole process very smooth. Considering I was looking to move away from Vodafone. Great customer service. A well deserved 5, if I could give higher I would! Thanks Bharat 😌

July 6, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Jasmine,

This is really great to hear, thanks for the feedback and support for Bharat!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing resource Mr Bharat

Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competent and gentle young people like him were at such institutions. Happy customer amd hopefully loyal too.

July 6, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Shahzad,

Thank you for your amazing review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This isn't second time here in store…

This isn't second time here in store and the service and explanations have been brilliant many thanks

July 6, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Karl from Vodafone Wellingborough

I just wanted to thank Karl from the Wellingborough store who was covering in Bedford for all his help, advice and understanding!

If only all store assistants had the same level of knowledge and customer service skills!

Well done Karl !!

June 26, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Paul,

This is lovely feedback for Karl. Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Dylan's excellent service

Dylan saw me quickly, explained everything I needed to know in detail, arranged my switch & was generally very pleasant to do business with.

June 16, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi Alexander,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Dylan

Great customer service from Dylan. Very helpful and informative. Process of upgrading was quick and easy.

June 21, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hi John,

Thank you for your review. It’s great to hear you had a positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Bedford store

Visited Bedford store , thank you Heera for your great customer service and for understanding what I wanted and taking time to get the best deal

June 17, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Neil,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Happy

We were served by Heera, he was informative, up front and listened to what I wanted. We were very happy with the deal he found for me. He made sure I understood every step and what was involved with the monthly payments and explained the contract in terms I could understand.

June 10, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Sonia,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Excellent helped alot

June 13, 2023
Unprompted review
Vodafone UK - Bedford logo

Reply from Vodafone UK - Bedford

Hey Steph,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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