I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
Location
Switch location3 The Harpur Centre, MK40 1PS Bedford, GB
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See what reviewers are saying
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more
Company replied
Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.
Company replied
Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bedford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom
4.9
Excellent
159 reviews
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Humzah was very helpful
Humzah was very helpful in assisting me with my needs I would recommend him to anyone
June 10, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Esther,
Thanks for the lovely review and fantastic support for Humzah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service by Bharat
Fantastic service by Bharat. Very polite and very helpful. Sorted a new plan that was perfect for our needs helped us to reduce our payment plan too
June 8, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Bernie,
Thanks for the lovely review and fantastic support for Bharat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Bharat!
June 5, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Ngozi,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Went to the vodafone Bedford branch to…
Went to the vodafone Bedford branch to get a new sim only for my business account. Dylan was there to help my through the process and managed the number transfer for me. He has also spoke to me about business broadband which I am very interested in. Great work Dylan asset to the company
May 22, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi Sadylta,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service
Great service. Very patient and helpful. Dylan especially.
May 19, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi, thanks for your feedback for Dylan. It's great to see they were patient and helpful while you made your decision.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Bedford
Hey Henryk,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bharat helped me out and complete fixed…
Bharat helped me out and complete fixed my phone, he answered any queries I had and was very helpful, this man needs a raise!
May 12, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Ellie,
Thanks for letting us know how amazing Bharat did at answering all of your questions and getting your phone fixed for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service as always from the…
Great service as always from the Bedford team!
May 10, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Dawn,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Poor customer service
Customer service skills are non existent. Went in to get some information about getting a package upgrade. Told to wait and his colleague be with my shortly. Waited
15mins & was asking how long his colleague will be, when he storms through the door & in an aggressive manner says "he was busy". No apology for me waiting but being argumentative. Rude & being abnoxious. I then said I'd wait to speak to his colleague & his colleague refused to serve me. Absolutely disgraceful service from Vodafone. Refused to give me his name & no name badge. Shame on Vodafone for employing thugs. Will be cancelling all contracts. I would give them no stars if I could. Stay away from Bedford Vodafone shop. Hope it closes.
April 26, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Shahid,
Thank you for leaving your feedback. I'm so sorry to hear about your recent experience when visiting our Store. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bharat was friendly and knew his job
Bharat was friendly and knew his job. Didn’t try to sell me extras and listening to exactly what I needed. I think he needs a promotion as Vodafone could do with more Bharats
May 11, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Callum,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Very happy
The manager Dylan was very quick and easy to communicate with while he helped me choose the right upgrade that would suit my needs.
April 17, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi Luke,
This is great feedback for Dylan in our Bedford store. Thanks for taking your time to share your experience when upgrading.
If you need any help in the future, my team are available via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
The service provided by Heera was…
The service provided by Heera was excellent, sort out all kind of queries as well.
April 15, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi Alan,
It's great to hear you found the help you needed with Heera! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Dylan was amazing great work!
April 15, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi Kelvin,
Thanks for your fantastic feedback for Dylan! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great visit to the Vodafone store in…
Great visit to the Vodafone store in Bedford, Bharat help set the contract up and was very good.
I then returned to get the phone set up from the store manager Dylan. He helped me set up the phone and watch wand made me understand how to use it.
April 13, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Monica,
Thanks for the review and for letting us know what an amazing job the team at our Bedford branch have been doing!
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
The sales boy (Bradley) was so helpful…
The sales boy (Bradley) was so helpful and sorted my husbands phone out
April 13, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hey Cher,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Excellent service by heera
April 4, 2023
Unprompted review
Reply from Vodafone UK - Bedford
Hi Matt,
It's always nice to read such lovely feedback. If you spoke to Heera in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
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