Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
30 Donegall Pl, BT1 5BB Belfast, GB
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Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more
Company replied
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more
Company replied
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more
Company replied
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30 Donegall Pl, BT1 5BB, Belfast, United Kingdom
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Reply from Vodafone UK - Belfast Donnegal Place
I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and suggested things with my best interest at hand as per what I’d explained I need from my phone plan. I had like a ton of questions and he answered happily and patiently everything. He also made a great offer about the house internet for me to consider. Very happy with my visit to their shop today.

Reply from Vodafone UK - Belfast Donnegal Place
Great service and advice, I was sorted out very quickly and Jevon was very helpful.

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Well advice given at the spot, everything was explained really well

Reply from Vodafone UK - Belfast Donnegal Place
Nathan was brilliant. Got my phone upgraded, increased my data allowance but lowered my bill, all in 30 minutes

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Never see like this man helpfully and good lad all the best make my day happy
Legend, Man. Many thanks.

Reply from Vodafone UK - Belfast Donnegal Place
Jevon was a massive help replacing my entire mobile phone system

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Great knowledge and friendly service. I had lost my phone and was urgently needing a new one with a transfer of all my old details & number - Bradley was lovely and couldn’t have been more comprehensive or effective in getting me sorted.

Reply from Vodafone UK - Belfast Donnegal Place
Bradley in the Belfast shop in Donegal place

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Helpful and polite member of staff. Nathan was chatty and welcoming and made life easy for my older mother.

Reply from Vodafone UK - Belfast Donnegal Place
Jevon was extremely helpful at your central Belfast store. Nice and friendly and explained everything really well. Top marks to him

Reply from Vodafone UK - Belfast Donnegal Place
Bradley is just great , staff are overall good

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Our consultant was extremely respectful and helped us upgrade my phone quickly and easily without hassle!

Reply from Vodafone UK - Belfast Donnegal Place

Reply from Vodafone UK - Belfast Donnegal Place
Nathan was amazing in selling me my new phone/contract.
He made it very easy and let me know all the details I needed to know.

Reply from Vodafone UK - Belfast Donnegal Place
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