Vodafone UK - Belfast Donnegal Place Reviews 

138
TrustScore 4 out of 5

4.2

30 Donegall Pl, BT1 5BB Belfast, GB


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Rated 5 out of 5 stars

Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more

Company replied

Rated 5 out of 5 stars

I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more

Company replied

Rated 5 out of 5 stars

Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more

Company replied

Rated 5 out of 5 stars

Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Belfast Donnegal Place

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 30 Donegall Pl, BT1 5BB, Belfast, United Kingdom

4.2

Great

TrustScore 4 out of 5

138 reviews

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4-star
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1-star

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4.2

All reviews

(138)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Bradley 10 star for me

April 12, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Maria,

We're delighted you had such a positive experience with Bradley. Thanks for this great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with Vodafone shop service

I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and suggested things with my best interest at hand as per what I’d explained I need from my phone plan. I had like a ton of questions and he answered happily and patiently everything. He also made a great offer about the house internet for me to consider. Very happy with my visit to their shop today.

April 10, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Tina,

This is such an amazing review for Jevon. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service and advice

Great service and advice, I was sorted out very quickly and Jevon was very helpful.

April 10, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Elizabeth,

Thanks for taking your time to leave this review for Jevon.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Jevon was excellent

Jevon was excellent. Very good customer service!

April 3, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well advice given at the spot

Well advice given at the spot, everything was explained really well

March 30, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Nathan was brilliant. Got my phone upgraded, increased my data allowance but lowered my bill, all in 30 minutes

March 7, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Lola,

This is a great review for Nathan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Jevons was very helpful

Jevons was very helpful

March 3, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Anthony. Thank you for your review for Jevons. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Never see like this man helpfully and…

Never see like this man helpfully and good lad all the best make my day happy

Legend, Man. Many thanks.

February 25, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Jevon was a massive help replacing my entire mobile phone system

February 14, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Pauline,

Thanks for taking the time to review and share this feedback for Jevon.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in everything I needed

February 13, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Thomas,


This is lovely feedback for our Belfast store. Thanks for your kind words.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great knowledge and friendly service

Great knowledge and friendly service. I had lost my phone and was urgently needing a new one with a transfer of all my old details & number - Bradley was lovely and couldn’t have been more comprehensive or effective in getting me sorted.

February 4, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Rebecca,

Thank you for your review and feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley in the Belfast shop in Donegal…

Bradley in the Belfast shop in Donegal place

January 24, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi ClareAnn,

Thank you for your review! We're so glad you had a 5 star experience with Bradley.

If you ever need our help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was brilliant

Nathan was brilliant! 10/10 customer service!

January 13, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey GT,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Making it easy to get a phone upgrade for an older customer.

Helpful and polite member of staff. Nathan was chatty and welcoming and made life easy for my older mother.

January 13, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Darren,

Thanks for your 5 star review! We're glad you had a great experience in store with Nathan and your mother managed to get the help she needed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jevon was extremely helpful

Jevon was extremely helpful at your central Belfast store. Nice and friendly and explained everything really well. Top marks to him

January 11, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey James,

Thanks for the lovely review and fantastic support for Jevon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff great service

Bradley is just great , staff are overall good

January 9, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Fiona,

This is a great review for Bradley. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great help

Great help, very friendly and accomodating

January 9, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi customer,

hanks for your review for our store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Our consultant was extremely respectful…

Our consultant was extremely respectful and helped us upgrade my phone quickly and easily without hassle!

January 6, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help and service

January 5, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Jennifer,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan was amazing in selling me my new…

Nathan was amazing in selling me my new phone/contract.
He made it very easy and let me know all the details I needed to know.

January 3, 2024
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Macy,

This is a great review for Nathan. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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