Vodafone UK - Belfast Donnegal Place Reviews 

138
TrustScore 4 out of 5

4.2

30 Donegall Pl, BT1 5BB Belfast, GB


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Rated 5 out of 5 stars

Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more

Company replied

Rated 5 out of 5 stars

I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more

Company replied

Rated 5 out of 5 stars

Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more

Company replied

Rated 5 out of 5 stars

Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Belfast Donnegal Place

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 30 Donegall Pl, BT1 5BB, Belfast, United Kingdom

4.2

Great

TrustScore 4 out of 5

138 reviews

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4.2

All reviews

(138)

41,211 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive Experience

Jevon was very helpful and looked at different deals to get me an affordable package with all my requirements.

October 14, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Paula,

Thanks for the lovely review and fantastic support for Jevon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service talked me through…

Perfect service talked me through everything so I could easily understand. Highly recommended thanks to Jevon for your help

October 10, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Thanks for the brilliant feedback, Robert! It's really appreciated.
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service!!!!

I have dealt with John previously and he really helped us with setting up an Apple Watch and we were so delighted to see him today in Belfast city centre. We just knew that we were going to be looked after. And we were great service again.

October 4, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Molly,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredibly helpful and speedy!

Jevon was incredibly helpful! Sorted out my new contract and Internet right away and was very friendly. 5/5.

October 4, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Craig,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jevon helped me before and as ever was…

Jevon helped me before and as ever was very helpful

October 4, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Lawrence,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great customer service

Great customer service, everything explained in depth. Jevon was very helpful.

October 1, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke with Nathan who sorted out a…

Spoke with Nathan who sorted out a contract issue. Took his time and explained everything. 10/10 top quality service

September 22, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Ader,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service

Great customer service, very friendly and helping staff.

September 19, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi there,

Thanks for taking the time to leave us a review. It's great to hear about your recent positive experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jevon excellent service

September 18, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Thanks for the brilliant feedback, Elsad! It's really appreciated.
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly, informative and very helpful staff member.

September 16, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Clare,

Thank you for reviewing. It's great to hear about your recent positive experience, and how our team have been able to help!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service and Support

Great Service and Support. Thanks Jevon.✌️

September 7, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi jevon I like to help me and you work…

Hi jevon I like to help me and you work me have good day you are had worker

September 7, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Zakaria,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great information and help from jevon

September 5, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Scott. Thank you for your review for Jevon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice & fully explained…

Great advice & fully explained everything

August 21, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Alison,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Jevon

Great help from Jevon, helped me get started with Vodafone and was very pleasant

August 19, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hi Ciaran, Welcome aboard! It's great to see Jevon made such a great first impression on you. If you haven't already, don't forget to download the My Vodafone app - https://vodafone.uk/2IR5Zm8. It's a great way to monitor and manage your account.
Thanks for your awesome review, The Vodafone Social Media Team

Rated 5 out of 5 stars

Jevon helped me update my plan and…

Jevon helped me update my plan and informed me about relevant broadband deals that I have been considering lately, a great help.

August 18, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey there,

Thanks for letting us know what an amazing job Jevon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Attentive, kind thorough

Attentive, thorough and kind customer service. Thank you Jevon!

August 18, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Wojdan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

👍👍👍👍

Nice
Friendly environment

August 17, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Usama,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

August 13, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

Hey Sahil,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan attended to me and it’s was so…

Dylan attended to me and it’s was so amazing and understandable 😘

August 11, 2023
Unprompted review
Vodafone UK - Belfast Donnegal Place logo

Reply from Vodafone UK - Belfast Donnegal Place

It's great to see Dylan left such a positive impression on you Afeez.
Thanks again, Vodafone Social Media Team

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