Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
Location
Switch location30 Donegall Pl, BT1 5BB Belfast, GB
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I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more
Company replied
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more
Company replied
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Donnegal Place
Written by the company
Contact info
30 Donegall Pl, BT1 5BB, Belfast, United Kingdom
4.2
Great
138 reviews
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Excellent service from Dylan in the…
Excellent service from Dylan in the Donegal Place store. Very helpful and thanks . Leo
December 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Leo,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service and excellent…
Great customer service and excellent advice, Dylan did a great job!
December 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Ellie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Unforgettable Experience
It’s not often that I express my experiences that I receive in retail as I know the challenges that are faced every day, but credit where credit is due. I was completely blown away by the professionalism displayed by Jevon, from start to finish I was guided through the whole process. He asked about my needs and was able to come up with solutions for everything, all done with a smile on his face. An unforgettable experience that left me smiling too! Well done Vodafone, Jevons kindness has prompted me to recommend Vodafone to all my friends and family.
December 14, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Noah,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Jevon very good
December 4, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Ahmed. Thank you for your review for Jevon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Jevon very helpful
I found Jevon very helpful, he explained everything clearly and precisely and I left the store a very satisfied customer,
December 4, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Andy. Thank you for your review for Jevon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast and effective service
The process was fast, Jevon understood us and our exact needs and provided quick solutions. It was a good experience for me.
December 2, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Adhora,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jevon was great
December 2, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Johnson,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great Experience with upgrading my phone contract
Quick and easy process for upgrading my mobile phone with nathan
November 19, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Austin,
Thanks for the great feedback for Nathan. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Nathan is very helpful and nice
November 16, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Monica,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely fantastic customer service
Absolutely fantastic customer service. Nathan went truly above and beyond with great information and walked us through each step of the process with ease. Couldn't ask for anymore
November 11, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Mark,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan is amazing really knows his stuff
November 11, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Teresa,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan is a star
November 10, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Neil,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Donnegal Place
Hi Amy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathan was very helpful and efficient
Nathan was very helpful and efficient, processed it very quickly. Great customer service today
November 9, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Andrew,
Thanks for reviewing, and sharing your feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fenomenal fast and sorting everything…
Fenomenal fast and sorting everything what you want. I'm very long time vodafone customer and I'm still vodafone.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Laczko,
It's great to hear about your recent experience. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John was great at Donegall pl
November 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Hamza,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very quick collection process
Very quick collection process, helpful with account info too.
November 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Chris,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in store
November 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Adam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service in store
Excellent service in store, however problems with system preventing upgrade.
No fault of staff member - Nathan was excellent!
November 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Katie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The professional efficient help of…
The professional efficient help of Jevon.
November 4, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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