Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
Location
Switch location30 Donegall Pl, BT1 5BB Belfast, GB
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I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more
Company replied
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more
Company replied
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Donnegal Place
Written by the company
Contact info
30 Donegall Pl, BT1 5BB, Belfast, United Kingdom
4.2
Great
138 reviews
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Friendly and accommodating customer…
Friendly and accommodating customer service.
August 11, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Oloruntoba,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jevon was really good!
August 10, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Abdelaziz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
He was really patient and explained…
He was really patient and explained well about the contract
August 3, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Chloe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Advisor Nathan was brilliant
Advisor Nathan was brilliant, very helpful and was able to sort everything I needed in quick timing.
July 29, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Dylan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mark in the store was awesome and…
Mark in the store was awesome and patiently helped me wipe my phone. The transfer instructions from Vodafone were crap but he sorted me all out. Thank you Mark!
July 25, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Meghan,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Dylan made my experience seamless
Dylan made my experience seamless. I have been putting off upgrading my phone as felt it would be hassle but Dylan made the process so stress free. Great service, thank you.
July 21, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Brenda,
Thanks for letting us know what an amazing job Dylan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came in for an upgrade
Came in for an upgrade, Nathan was wonderful and it was painless
July 21, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Jes,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan Dunn
Nathan Dunn - is the best Vodafone member of staff I have ever had in over 2 decades with the company.
Phenomenal service, warmth and kindness.
Look after him, or you will lose him!
Kirk
July 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Kirk, This is great to see and just how we want our customers to feel when they speak to us.
Thanks for your awesome feedback for Nathan, The Vodafone Social Media Team
Advisor Jevon give me an explanation on…
Advisor Jevon give me an explanation on my existing contracts new deals that was very simple and easy to understand, Jevon was a very impressionable advisor would definitely recommend.
Thanks
July 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
It's great to hear Jevon took the time to explain everything you needed and helped sort a deal out for you Paul.
Thanks for your feedback, The Vodafone Social Media Team
The staff,the young manager Jamon,top…
The staff,the young manager Jamon,top class.
July 7, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi William, thank you for your support and feedback for Jamon.
Thanks again, The Vodafone Social Media Team
Very quick and efficient process to get…
Very quick and efficient process to get a new phone and upgrade. Jevan was excellent and provided top level service. He's a credit to your organisation
July 7, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Paul, It's fab to see we were able to find you such a great deal. I hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team
Very helpful
July 6, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Anna,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service and help from…
Great customer service and help from staff member Nathan. Thanks so much for all of your help in sorting my contract!
July 6, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Elizabeth,
Thanks for the feedback and support for Nathan, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Perfect service
Perfect service, Nathan helped us today and sorted everything quickly with no problems would definitely recommend this store.
June 21, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Jeanette,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great person and helpful
June 20, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Nezar,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mark at the Belfast Vodafone gave us…
Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 for the time we’ll be in UK. Ireland Vodafone need to clearly inform clients that their sims for internet will not work in UK.
June 19, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Sandi,
Thanks for letting us know what an amazing job Mark did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Satisfied with the service provided
June 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Zeeshan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I got attended to by Jevon
I got attended to by Jevon, he was very helpful and friendly.
June 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi omodono,
Thanks for sharing these kind words for Jevon.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Belfast Donnegal Place
Hey Barry,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The sales person named Nathan in…
The sales person named Nathan in Belfast Vodafone is very accommodating and able to explain what we need to know or other enquiries..).
June 10, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Marissa,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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