Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
Location
Switch location30 Donegall Pl, BT1 5BB Belfast, GB
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I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more
Company replied
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more
Company replied
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Donnegal Place
Written by the company
Contact info
30 Donegall Pl, BT1 5BB, Belfast, United Kingdom
4.2
Great
138 reviews
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Great store and helpful staff
Great store, most staff are super friendly and quite knowledgeable. Dylan in particular helped me solving an issue I had with my SIM card.
April 22, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Regina,
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again,
Vodafone Social Media Team
Dylan in the Belfast store was really…
Dylan in the Belfast store was really helpful. I can’t recommend him enough. 10/10 helped me setup my Phone and Sim package. I will be back.
April 22, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi. Thanks for your review for Dylan in our Belfast store. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jevon was really quick and…
Jevon was really quick and understanding and explained everything in detail and quite simply
I really thank him because he helped me today away from the many repeats
April 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi there,
Thanks for your review and feedback for Jevon, it's always great to hear! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, more than welcoming and happy to help, great experience.
April 14, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Thank you for your review Paul. It's always good to read such complimentary feedback.
Thanks again,
The Vodafone Social Media Team
Thorough, friendly and brilliant service!
Nathan was very helpful, explained the different plans and options very thoroughly. He walked me through the contract very professionally and explained things I wasn’t sure about. He was very friendly and I couldn’t be happier with the service provided!
April 13, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Gerard,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Jevon was so knowledgable & friendly making it a stress free experience!
April 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Niamh,
Thank you for your support and feedback for Jevon, this is lovely to hear! If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Professional and friendly service
Both my daughter and I went into the Vodafone shop in Belfast and both got the new IPhone 14 plus, we were looked after by Dylan and Jevron and they were both so helpful and friendly and we were in and out of shop in no time at all, very quick and professional service, wud highly recommend
April 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Cathy,
Thanks for such a positive review of Dylan and Jevron, it's always great to hear! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
He was frendily and very quick qith…
He was frendily and very quick qith responses to what needed.
April 7, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Reece,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Best ever experience I have ever had in…
Best ever experience I have ever had in the shop
April 6, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Anne,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Donnegal Place
Hi Leon,
Thank you for your support and review. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly
Thanks again,
Vodafone Social Media Team
Went into store today to purchase the…
Went into store today to purchase the Google Pixel 7 and the customer service was excellent. The sales representative Nathan provided me with everything I needed. Thank you very much
It was the Vodafone store in 30 Donegall Pl, Belfast BT1 5BB
April 5, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Paul. Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Nathan directly?
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Donnegal Place
Hey Charles. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service and very friendly. Nathan was very helpful and offered me the best deals
April 5, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Lily,
It's always nice to read such lovely feedback for our agents. If you spoke to Nathan in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
very good service
April 5, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Jamie,
Thank you for your review. It's always lovely to read such nice feedback regarding the service our customers receive. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Simple no hassle resolution from…
Simple no hassle resolution from Nathan. Didn’t think he’d be able to sort my issue but did. Brilliant.
April 5, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Andrew,
Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to Nathan directly.
Thanks again,
Vodafone Social Media Team
Very good service
I got a very good service from the Store Associate Manager,Conall.He is very gentle and explained everything in detail.
April 4, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Sunoop. Thank you for your review for Conall. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Belfast Donnegal Place
Hi David,
Thanks for reviewing the good customer experience you have had in our Belfast store. It's great to hear this and we appreciate your review.
All the best,
Vodafone Social Media team
Nathan was wonderful and incredibly…
Nathan was wonderful and incredibly helpful, can't thank him enough for his services.
April 3, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Ismail, Thank you for your fab feedback for Nathan. It's great to hear he made such a positive impression on you.
Thanks again,
The Vodafone Social Media Team
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