Mark at the Belfast Vodafone gave us brilliant service. We had bought Vodafone IE sim and as soon as we crossed the border into Northern Ireland, it stopped working. He explained why and sold us £10 f... See more
Company replied
Location
Switch location30 Donegall Pl, BT1 5BB Belfast, GB
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I walked in Vodafone shop on a midweek midday and wasn’t busy so I got attended to right away and the shop assistants/store manager (Jevon) was really helpful and polite - explained everything and sug... See more
Company replied
Bradley was very informative and didn't mind running around the shop following me and answering any questions I had on numerous makes and models of phones. With his expertise I was able to get th... See more
Company replied
Upgraded to a new handset with Jevon in the Vodafone store in Belfast city centre. Jevon was extremely helpful and pleasant to deal with, he made the upgrade process very quick and painless and explai... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Donnegal Place
Written by the company
Contact info
30 Donegall Pl, BT1 5BB, Belfast, United Kingdom
4.2
Great
138 reviews
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I’m very pleased with the service I…
I’m very pleased with the service I received from your office
June 6, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Adedokun,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent experience
June 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Julius. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was excellent!
The customer service was excellent – very patient and kind, explained in detail the differences between the phones and provided in-depth comparison of the benefits of using one over the other. Mark was also happy to provide view of available colors and options, and waited when we couldn’t make a decision quickly.
June 1, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Maribel. Thank you for your glowing review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good helpful information
May 29, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Jonathan,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Today's experience in this store was…
Today's experience in this store was amazing and is all down to Dylan, sales advisor, he is amazing sales man and we can say he loves his job and is highly orientated for customers needs. The manager of this store is super lucky to have him in the team. This store will be highly recommended to all our friends and family.
Thank you so much Dylan for all your help.
May 28, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Sebastian,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Attentive and helpful!
May 23, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Kyle,
This is a great review for our Belfast store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nathan was brilliant and very helpful…
Nathan was brilliant and very helpful with setting me up with a sim only deal.
May 18, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Sarah, It's really great to see Nathan was able to get your issues sorted and left such a great impression on you.
Thanks,
The Vodafone Social Media Team
Nathan was very helpful and clear with…
Nathan was very helpful and clear with his instructions and advice, really appreciate his help!
May 17, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Aleksandra,
This is lovely feed back for Nathan. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful and friendly service and…
Very helpful and friendly service and went through all options available
May 17, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey David,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very helpful and answered…
Nathan was very helpful and answered all questions I had.
May 15, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Kirsty. Thank you for your review for Nathan. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Nathan was so professional
Nathan was so professional. Definitely deserves a raise👌🏻
May 14, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Aws,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nathan was very helpful as I'm quite…
Nathan was very helpful as I'm quite old and not to good at technology. Changed my phone with a great amount of help. Very good service
May 12, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Thank you for your review Elleen. It's great to hear Nathan took the time to get everything sorted for you.
Thanks,
The Vodafone Social Media Team
very helpful and enthusiastic also very…
very helpful and enthusiastic also very friendly. Nathan was perfect
May 12, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Anne,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent and professional service
Excellent and professional service : Jevon the store manager .
May 10, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Waleed,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Perfection
Quick service from the very start, Jevon was an incredible help, always ready with a helpful alternative, explained everything in great detail but also in a simplified way that was very relaxing! Absolute pleasure and leaving a very satisfied customer!
May 8, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Steffan,
This is an amazing review. Its great to hear how helpful Jevon was.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
This company is fantastic
This company is fantastic. Jevon was so knowledgeable and helpful. I highly recommend.
May 2, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Julie. Thank you for your review for Jevon. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
ry quick and well explained by jevon…
Very quick and well explained by jevon and good value
May 1, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Gary,
Thank you for your support and review. It's always lovely to read such nice feedback. I'll be sure to pass this on to Jevon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jevon was efficient and polite and done…
Jevon was efficient and polite and done what was required
April 29, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi Stephen. Thank you for your review for Jevon. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Jevon was such a good help with me…
Jevon was such a good help with me today, took the time to explain everything he was doing to help us out,
April 26, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hi there,
This is a great review for Jevon. I’m glad to hear he took his time with helping.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Exceptional service but misinformed
We stopped by the Vodaphone BelfastDonegallPlace upon arriving in Belfast and Dylan was exceptionally helpful in showing us the options for a SIM card and 1 month's service during our visit, and setting it all up on our phone. Dylan's kind manner made us feel welcome and his professionalism assured us that we were in good hands. The plan we chose was exceptional in price and services included.
Update: I purchased the SIM card and prepaid plan in Belfast and was told that it would also work in the Republic of Ireland. It did not and I had to purchase another SIM card and plan.
April 23, 2023
Unprompted review
Reply from Vodafone UK - Belfast Donnegal Place
Hey Chris,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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