Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
Location
Switch location27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Forrestside
Written by the company
Contact info
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
4.9
Excellent
171 reviews
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Quick, efficient, friendly service
Quick, friendly, efficient service. Thanks Scott!
December 9, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hello, Shelagh,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience getting my new phone!
My experience in Vodafone forrestside was brilliant! I felt very welcomed by the team especially Victoria who set me up with my new contract. She was very knowledgeable and polite. Enjoyed everything about the experience! Thanks Flávia! See you again Henry
December 6, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Henry. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class Sevice
First class Sevice, sincerity in action, truly excellent shopping experience
December 4, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hello, Trevor,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic deal
Scott was very knowledgeable and helpful. Upgraded my Galaxy A13 to an S24FE with no increase to my monthly payments. Unbelievable Black Friday deal!
November 28, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Lynda,
Thank you for taking the time to review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
David is the best!
David served me and helped me out when looking to get a new contract for my dad, he was really kind and helped me out when picking a phone. I was really tired craving coffee and he was nice enough to offer to make me a cup which I accepted GLADLY! he made my morning it was so nice meeting him and I will definitely visit again
November 19, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Amy. Thank you for your review for David. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Forestside branch and…
I visited Forestside branch and Victoria was beyond amazing in explaining everything I needed to know. Being that I am a pensioner I was totally comfortable in the way she portrayed her customer service. Excellent all round.
November 14, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Christine. Thank you for your review for Victoria. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Chris
Chris was so helpful and patient. He give me clear information and answered all my questions
I was feeling stressed and he went above and beyond to help me
November 10, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hello, Trish,
It's always our aim to provide a helpful service, so it's great to hear that Chris delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Victoria was fab
Victoria was fab! Very helpful and lovely to chat too. Covered everything in great detail and answered all my questions for my upgrade. Thank you
October 19, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Joanne, Thanks for your lovely feedback for Victoria, it's great to see she was able to explain everything to you.
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Belfast Forrestside
Hi Caroline,
Thanks for your review and your lovely words for Andrea! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served by Andreea in the…
I was served by Andreea in the forestside store. She made the whole process very easy. It was a wonderful customer experience from beginning to end!
September 27, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Neil was amazing and also so patient…
Neil was amazing and also so patient with me on two occasions. He made a previous frustrating online experience seem a distant memory. Thank you Neil, you're a star.
September 11, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Neil,
These are lovely kind words of feedback for Neil. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Andrea
Andrea, was helpful and accommodating. She was able to answer all my questions that I had. Very easy to understand how the transaction was going to happen. Very pleased.
August 27, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Billy,
Thanks for the great feedback for Andrea, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Victoria was fantastic
Victoria was fantastic, very helpful, friendly and all round amazing. Very happy with my service today.
August 25, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Victoria was helpful and amazing
Victoria was helpful and amazing. Wonderful service! Thank you
August 25, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Sooo Happy!
I had a very lovely experience and time! Thank you to Andreea :3 ! For her great service <3 :D She was very professional and clearly explained our options.
August 23, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Mr Smith,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Scott and Chris were extremely helpful…
Scott and Chris were extremely helpful even though the system gave them Abit of grief. Very helpful and would recommend 100%. Great service!
August 22, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Michael,
Thank you for taking the time to review and sharing this feedback for Scott and Chris.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Belfast Forrestside
Hi Nicole. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service at Forestside Branch
Visited Forestside store this morning to purchase a new phone and airtime plan.
We were looked after by a very helpful young lady called Victoria.
She was patient, very considerate of our lack of our technical knowledge, and explained everything clearly.
Victoria made the whole experience a pleasure.
This young lady is an excellent ambassador for Vodafone and deserves this praise. Couldn’t recommend her enough 🙂
August 20, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Roberta,
We're glad to hear you had such a great experience in our Forestside store. Thank you for your review.
If you have any questions in the future, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
All the best, Vodafone Social Media team
Very friendly helpful people
Very friendly helpful people, Scott was great. Good product and price. Very happy
August 19, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Thank you for your review Mark. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Fantastic service from Scott as always…
Fantastic service from Scott as always 5 🌟🌟🌟🌟🌟
August 18, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
This is great to see Tina. Thanks for your great feedback for Scott.
All the best, The Vodafone Social Media team
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