My sim only package is coming to an end and I visited Berwick store to discuss options. Simon, the store manager, gave me a super welcome and searched to see what new options were available. In the en... See more
Company replied
Location
Switch location48 Marygate, TD15 1BN BERWICK-UPON-TWEED, GB
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David in the Berwick-upon-Tweed shop went the extra mile and some to get my wifes replacement phone up and running. Proper old fashioned customer service. It's always a pleasure to pop in to the Berwi... See more
Company replied
Simon was amazing helping me pre order the mobile and so was kira when I came in to pick it up and connect it
Company replied
I wanted to take a moment to share some feedback about Simon, who helped me upgrade from a SIM-only plan to a new iPhone on Friday. He may not remember, but Simon also helped me out many years a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Berwick Upon Tweed
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
48 Marygate, TD15 1BN, BERWICK-UPON-TWEED, United Kingdom
4.9
Excellent
151 reviews
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Reply from Vodafone UK - Berwick Upon Tweed
Hey Diana,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
May 2, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and very helpful.
Very friendly and very helpful.
Will always use these guys at Berwick.
April 12, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Jamie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Berwick Upon Tweed
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Simon
Excellent service from Simon. Happy Customer
April 4, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She helped straight away
She helped straight away, knew all her stuff every question was answered straight away very polite. And made it a very enjoyable experience.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Lana,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
𝚆𝚊𝚜 𝚟𝚎𝚛𝚢 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚊𝚗𝚍 𝚟𝚎𝚛𝚢 𝚔𝚒𝚗𝚍…
𝚆𝚊𝚜 𝚟𝚎𝚛𝚢 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚊𝚗𝚍 𝚟𝚎𝚛𝚢 𝚔𝚒𝚗𝚍 𝚑𝚎𝚕𝚙𝚎𝚍 𝚟𝚎𝚛𝚢 𝚠𝚎𝚕𝚕
April 3, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Lucy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Berwick Upon Tweed
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David was excellent
David was excellent. My microphone was broken on my old phone. He talked me through upgrading to a new device and it still saved me money from what i was paying. Highly recommend
March 25, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Phyllis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
March 20, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kira sorted everything out perfectly.
Kira sorted everything out perfectly.
March 17, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Work for a charity and needed WiFi for…
Work for a charity and needed WiFi for a caravan
Simon was so helpful and nothing was too much trouble
March 2, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Beryl ,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic help from the staff who…
Fantastic help from the staff who helped me choose a new phone and transfer over all the data from my old phone. Highly recommend
February 23, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kira was fantastic and made everything…
Kira was fantastic and made everything so easy.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Evelyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Being clueless
Being clueless, I was guided effortlessly through the process of buying a new phone! Thank you.
February 3, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Always first class very Helpful. Courteous. Thank you
Always first class, in today and was dealt with promptly. Don’t know his name, but everything has been sorted. So Grateful.
Ronnie S.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Laird,
Thanks for the lovely review and fantastic support for Ronnie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David and Simon - Superb customer service
David and Simon were very helpful indeed , very professional and an excellent service , My husband & I not very good with all the technical issues involved in setting up new phones and keeping all your documents etc , So they helped us a great deal by setting everything up for us and we can’t thank them enough they are an asset to Vodafone , absolutely 1st class service .
January 24, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Karen,
Thanks for the lovely review and fantastic support for David and Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jen at Vodaphone was so helpful in…
Jen at Vodaphone was so helpful in explaining and setting up plans, tariffs for sale before Feb 2 when my contract expires. Oenone Ward
January 16, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Nonie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jen made upgrading my package/ plan…
Jen made upgrading my package/ plan easy, much simpler than online and was technically better informed and so much more helpful.
January 16, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent help from david
January 15, 2026
Unprompted review
Reply from Vodafone UK - Berwick Upon Tweed
Hey MARILYN,
Thanks for the lovely review and fantastic support for david.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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