Vodafone UK - Bexhill Reviews 

236
TrustScore 5 out of 5

4.8

12 Devonshire Road, TN40 1AS Bexhill, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more

Company replied

Rated 5 out of 5 stars

The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more

Company replied

Rated 5 out of 5 stars

Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more

Company replied

Rated 5 out of 5 stars

Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more

Company replied


Company details


Contact info

  • 12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(236)

42,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found the Assistant courteous…

I found the Assistant courteous informative and very efficient

July 19, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey M V,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lauren saved me money on my sim while…

Lauren saved me money on my sim while we appeal a decision that didn’t go my way which is greatly appreciated

July 12, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Fallon ,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan the manager was great got me a…

Ryan the manager was great got me a good deal for my daughter after she smashed her phone and reduced my wifi costs too! Highly recommend

July 12, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Kelly ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely service Ryan was great

Lovely service Ryan was great

July 11, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Marie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greatpeople

Greatpeople. Ryan and Lauren. Good advice and help in recovering data from a broken phone to a new one.

July 10, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey John,

Thanks for the lovely review and fantastic support for Ryan and Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fanatic experience,

I popped into her to get my daughter a new phone. They didn't have any in stock. Lauren was awesome helped me sort out all of my accounts and managed to reduce my bill by £35 a month. She was really patient and made the whole process absolutely painless

June 23, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Shelia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was super friendly

Ryan was super friendly, sorted us out a great deal for sim only and was great with keeping our 5 year old entertained while we sorted all out info. All staff were really happy and friendly had a lovely atmosphere inside the store

June 7, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Anna, we are pleased to hear about your fantastic experience. It's great to hear Ryan was helpful, found you a great deal and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty. We hope you enjoy your new plan.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was excellent

Ryan was excellent, what a geeza

June 7, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Conor.

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always very helpful

Always very helpful, excellent service and a very welcoming and clean store

June 5, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Anne.

We appreciate you taking the time to share your positive experience! It's great to hear you find our store helpful, welcoming, and clean.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very easy and great customer service…

Very easy and great customer service from Mark in the bexhill store

June 4, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Jacob,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful patient staff who knew the…

Helpful patient staff who new the product.

June 3, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Paul,

Thanks for the lovely review and fantastic support for taff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lauren was great

Lauren our sales person today was brilliant. She was efficient, helpful and extremely knowledgeable on helped us get the best deal possible. We only intended getting a new phone for my husband but I got a new one too!! Result 👍

May 29, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Sally,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Five stars

I had issues with a phone I purchased two years ago. With Lauren’s help I have managed to clear the finance on my old device and get a much more up to date phone. FIVE STARS

May 29, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Neil,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff here are always so friendly…

The staff here are always so friendly and very helpful.

May 28, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Michelle. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff

When I visited the store the staff were very friendly and helpful

May 11, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Nicola. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service once again from the…

Great service once again from the brilliant staff, always helping and willing to help. Thanks again

May 10, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the Bexhill shop and saw lovely…

Went to the Bexhill shop and saw lovely Genevieve who did my upgrade for me , really great service and lovely staff, very happy 😊

April 16, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Kim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you both Lauren and Ryan were…

Thank you both Lauren and Ryan were amazing brilliant customer service

April 5, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Katie,
 
This is really lovely to hear, thanks for the review! It brings us great joy to know Lauren and Ryan were able to help you out.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service as usual from Ryan…

Very good service as usual from Ryan and his team

April 5, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Richard,

We really appreciate your wonderful review and the amazing support for Ryan.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have received a very excellent…

I have received a very excellent service from store manager Rayan and really appreciated his customer service provided to me .He provided an excellent service and offer really appreciated his services.

April 5, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Visal,

We really appreciate your wonderful review and the amazing support for Rayan.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look