Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
12 Devonshire Road, TN40 1AS Bexhill, GB
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Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more
Company replied
The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more
Company replied
Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more
Company replied
Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more
Company replied
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12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom
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I found the Assistant courteous informative and very efficient

Reply from Vodafone UK - Bexhill
Lauren saved me money on my sim while we appeal a decision that didn’t go my way which is greatly appreciated

Reply from Vodafone UK - Bexhill
Ryan the manager was great got me a good deal for my daughter after she smashed her phone and reduced my wifi costs too! Highly recommend

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Greatpeople. Ryan and Lauren. Good advice and help in recovering data from a broken phone to a new one.

Reply from Vodafone UK - Bexhill
I popped into her to get my daughter a new phone. They didn't have any in stock. Lauren was awesome helped me sort out all of my accounts and managed to reduce my bill by £35 a month. She was really patient and made the whole process absolutely painless

Reply from Vodafone UK - Bexhill
Ryan was super friendly, sorted us out a great deal for sim only and was great with keeping our 5 year old entertained while we sorted all out info. All staff were really happy and friendly had a lovely atmosphere inside the store

Reply from Vodafone UK - Bexhill

Reply from Vodafone UK - Bexhill
Always very helpful, excellent service and a very welcoming and clean store

Reply from Vodafone UK - Bexhill
Very easy and great customer service from Mark in the bexhill store

Reply from Vodafone UK - Bexhill
Helpful patient staff who new the product.

Reply from Vodafone UK - Bexhill
Lauren our sales person today was brilliant. She was efficient, helpful and extremely knowledgeable on helped us get the best deal possible. We only intended getting a new phone for my husband but I got a new one too!! Result 👍

Reply from Vodafone UK - Bexhill
I had issues with a phone I purchased two years ago. With Lauren’s help I have managed to clear the finance on my old device and get a much more up to date phone. FIVE STARS

Reply from Vodafone UK - Bexhill
The staff here are always so friendly and very helpful.

Reply from Vodafone UK - Bexhill
When I visited the store the staff were very friendly and helpful

Reply from Vodafone UK - Bexhill
Great service once again from the brilliant staff, always helping and willing to help. Thanks again

Reply from Vodafone UK - Bexhill
Went to the Bexhill shop and saw lovely Genevieve who did my upgrade for me , really great service and lovely staff, very happy 😊

Reply from Vodafone UK - Bexhill
Thank you both Lauren and Ryan were amazing brilliant customer service

Reply from Vodafone UK - Bexhill
Very good service as usual from Ryan and his team

Reply from Vodafone UK - Bexhill
I have received a very excellent service from store manager Rayan and really appreciated his customer service provided to me .He provided an excellent service and offer really appreciated his services.

Reply from Vodafone UK - Bexhill
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