Vodafone UK - Bexhill Reviews 

236
TrustScore 5 out of 5

4.8

12 Devonshire Road, TN40 1AS Bexhill, GB


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Rated 5 out of 5 stars

Lauren and Ryan have always managed to sort my upgrades and any issues I've had. The team at Bexhill are professional, outstanding and friendly. Nothing is ever too much trouble for them. Would hig... See more

Company replied

Rated 5 out of 5 stars

The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... See more

Company replied

Rated 5 out of 5 stars

Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showe... See more

Company replied

Rated 5 out of 5 stars

Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... See more

Company replied


Company details


Contact info

  • 12 Devonshire Road, TN40 1AS, Bexhill, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

236 reviews

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4.8

All reviews

(236)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Ryan and Lauren were amazing!

April 5, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi,

We really appreciate your wonderful review and the amazing support for Ryan and Lauren.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Better outcome than expected!

March 29, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Due to not being able to get broadband. Lauren found an alternative solution 10/10

March 28, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Naqib,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the store in Bexhill to…

Popped into the store in Bexhill to enquire about a new device , the ladies Lauren and Gen were fantastic and I am very happy with service I got today.

March 26, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey, thanks for your feedback for Lauren and Gen. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Lauren and Gen were outstanding with…

Lauren and Gen were outstanding with there knowledge. Very helpful very polite. Would definitely recommend Vodafone Bexhill.

March 26, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Zoe,

This is lovely feedback for Lauren and Gen. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ryan was brilliant

Ryan was brilliant, resolved my issues with the network service and helped me upgrade phones, great service.

March 8, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw Mehmet at the bexley branch

I saw Mehmet at the bexley branch, he was absolutely amazing. He gave me honest and truthful advice which lead me to the best deal he recommended. Never been so happy to be served by an advisor. Highly recommend seeing Mehmet.

February 23, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Everyone was super nice and helpful but Mihai went out of his way to make sure that I'm getting a fair and good deal for the product I wanted. Very good communicator and he really explained and showed me all of my options.
During my time in store, while I was browsing, I noticed the way he was helping other customers also, being very patient and understanding even though some of the customers were a little challenging. Thanks a lot! Cheers!

February 18, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Alexandra,

Thanks for letting us know what an amazing job Mihai did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Theo was very helpful

Theo was very helpful. Explained everything clearly. Awesome service.

February 22, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Andy,

Thanks for letting us know what an amazing job Theo did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, Ryan has been great

February 21, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Adam,

Thanks for letting us know what an amazing job Ryan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Sim

Quick sevice, came and got exactly what I wanted with no confusion - SBL-100000771576104

February 12, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Jonny,

We’re glad to hear you found the best option for you with us. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Ryan and Lauren were amazing

Ryan and Lauren were amazing. Super patient and helpful. Really lovely customer service. Huge thank you

February 6, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi there,

This is a great review for Ryan and Lauren. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

Ryan gave me fantastic service

Ryan gave me fantastic service. So knowledgeable and efficient. Highly recommended.

February 6, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Delys,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got me a new iPad

Really helpful explained everything and when I had an issue ordering over the phone the manager got it resolved for me excellent service would recommend

February 1, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lauren managed to get me a new phone…

Lauren managed to get me a new phone whilst reducing my bill really happy with the service and manager Ryan was really helpful too 10/10

January 18, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hello, Terry,

It's always our aim to provide a helpful service, so it's great to hear that Lauren and Ryan delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was great

All round great service! Couldn't recommend more

January 16, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Mary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan the manager was great exchanged my…

Ryan the manager was great exchanged my faulty phone for me and got me a good deal on iphone 16 pro

January 11, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan Bexhill store manager.

Ryan Bexhill store manager handled all our requests and requirements with ease and confidence and was determined to fulfil the best deal for us.

Well done Ryan thanks a lot

January 9, 2025
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hi Mr Payne,

It's great to see you had such a positive experience with Ryan, this is exactly what we aim for! If you ever need help again, please don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Manager Ryan made everything easy for…

Manager Ryan made everything easy for me and saved me money

December 13, 2024
Unprompted review
Vodafone UK - Bexhill logo

Reply from Vodafone UK - Bexhill

Hey Melanie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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