Vodafone UK - Bognor Reviews 

128
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB


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Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied

Rated 5 out of 5 stars

Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bognor

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4-star
3-star
2-star
1-star

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4.9

All reviews

(128)

42,313 reviews in the last 12 months

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Rated 5 out of 5 stars

Juliette was very help and informative…

Juliette was very help and informative in my enquiries. Everyone there was very friendly! Highly recommend

March 27, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was wonderful

James was wonderful - pay him more!!

March 21, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, great service

March 20, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Kim
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Vodafone Bognor Regis

We had a lot of questions which we wanted asking,
the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer and support straight away.

March 18, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience from Ellie in bognor…

Amazing experience from Ellie in bognor store. And all the staff 😁

March 18, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Keeley,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie made the experice good she was…

Ellie made the experice good she was amazing also had help from James and Brad walked out once again one very happy customer and grandaugher

March 18, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Nichola ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ellie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette was very helpful and…

Juliette was very helpful and understand

March 14, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Shirley,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Juliette.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile shopping

The service from Juliette and Brad was amazing. Couldn't been more helpful

March 12, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ellie and Brad were extremely helpful

Ellie and Brad were extremely helpful. Ellie was great for someone new, very nice to customers!

March 9, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was amazing today and helped with…

Brad was amazing today and helped with all our needs will definitely be back to see him again

March 8, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Cayce,

Thanks for the lovely review and fantastic support for Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was amazing

James was amazing, a real credit to vodafone. Sorted me all out with a new phone etc. Incredibly helpful and friendly. Thank you

March 8, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Anita,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent professional and helpful…

Excellent professional and helpful service from James in Bognor Store.

March 7, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Dave,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Welcoming and friendly staff that knew…

Welcoming and friendly staff that knew their business a big thank you too Ellie Brad and James.
A star service would recommend the Bogner branch.

March 7, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Natasha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James at Bognor Regis store was very…

James at Bognor Regis store was very helpful. He answered my queries plus told me about a discount that's available.

March 7, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Anne,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad and Ellie was absolutely amazing

Brad and Ellie was absolutely amazing. They sorted out my phone so happy with the service.

March 6, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Charmaine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just got a new phone

Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

February 25, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad explained everything clearly step…

Brad explained everything clearly step by step with great patience. Much appreciated his manner.

March 2, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Colin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In store experience

I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

February 27, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jessica,

Thanks for the lovely review and fantastic support for Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from James and Brad

Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

February 26, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Rosalind,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James and Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful everything explained in…

Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

February 20, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Alfred,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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