James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more
Company replied
41 London Road, PO21 1PQ BOGNOR REGIS, GB
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James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more
Company replied
Oszkar brilliant service he is always helpful thank you so much from jean x
Company replied
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more
Company replied
Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more
Company replied
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41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom
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Juliette was very help and informative in my enquiries. Everyone there was very friendly! Highly recommend

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor
We had a lot of questions which we wanted asking,
the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer and support straight away.

Reply from Vodafone UK - Bognor
Amazing experience from Ellie in bognor store. And all the staff 😁

Reply from Vodafone UK - Bognor
Ellie made the experice good she was amazing also had help from James and Brad walked out once again one very happy customer and grandaugher

Reply from Vodafone UK - Bognor
Juliette was very helpful and understand

Reply from Vodafone UK - Bognor
The service from Juliette and Brad was amazing. Couldn't been more helpful

Reply from Vodafone UK - Bognor
Ellie and Brad were extremely helpful. Ellie was great for someone new, very nice to customers!

Reply from Vodafone UK - Bognor
Brad was amazing today and helped with all our needs will definitely be back to see him again

Reply from Vodafone UK - Bognor
James was amazing, a real credit to vodafone. Sorted me all out with a new phone etc. Incredibly helpful and friendly. Thank you

Reply from Vodafone UK - Bognor
Excellent professional and helpful service from James in Bognor Store.

Reply from Vodafone UK - Bognor
Welcoming and friendly staff that knew their business a big thank you too Ellie Brad and James.
A star service would recommend the Bogner branch.

Reply from Vodafone UK - Bognor
James at Bognor Regis store was very helpful. He answered my queries plus told me about a discount that's available.

Reply from Vodafone UK - Bognor
Brad and Ellie was absolutely amazing. They sorted out my phone so happy with the service.

Reply from Vodafone UK - Bognor
Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

Reply from Vodafone UK - Bognor
Brad explained everything clearly step by step with great patience. Much appreciated his manner.

Reply from Vodafone UK - Bognor
I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

Reply from Vodafone UK - Bognor
Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

Reply from Vodafone UK - Bognor
Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

Reply from Vodafone UK - Bognor
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