Vodafone UK - Bognor Reviews 

136
•
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB

•

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Rated 5 out of 5 stars

Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more

Company replied

Rated 5 out of 5 stars

Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

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Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

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  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming and friendly staff that knew…

Welcoming and friendly staff that knew their business a big thank you too Ellie Brad and James.
A star service would recommend the Bogner branch.

March 7, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Natasha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James at Bognor Regis store was very…

James at Bognor Regis store was very helpful. He answered my queries plus told me about a discount that's available.

March 7, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Anne,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad and Ellie was absolutely amazing

Brad and Ellie was absolutely amazing. They sorted out my phone so happy with the service.

March 6, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Charmaine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just got a new phone

Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

February 25, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad explained everything clearly step…

Brad explained everything clearly step by step with great patience. Much appreciated his manner.

March 2, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Colin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In store experience

I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

February 27, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jessica,

Thanks for the lovely review and fantastic support for Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from James and Brad

Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

February 26, 2026
Unprompted review
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Reply from Vodafone UK - Bognor

Hey Rosalind,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James and Brad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful everything explained in…

Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

February 20, 2026
Unprompted review
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Reply from Vodafone UK - Bognor

Hey Alfred,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James on Bognor was so helpful

James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.

February 18, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Justyna and Juliette were very helpful…

Justyna and Juliette were very helpful in the Bognor Regis store and were very informative

January 25, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey George,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was polite and installed my e sim…

Sam was polite and installed my e sim fast (:

January 24, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Will,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fatmir was amamzing 5 stars

Fatmir was amamzing 5 stars

January 10, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Great knowledge, friendly and good manners
Justyna and Sam

December 14, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Konrad,

Thanks for the lovely review and fantastic support for Justyna and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

.sam helped me a lot thanks

.sam helped me a lot thanks

December 13, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Justina was so helpful and kind

Justina was so helpful and kind
Great service

December 3, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jane,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned

November 22, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Phil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I popped to Vodafone today (Bognor…

I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service

November 19, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was incredibly helpful.

Sam was incredibly helpful.
He explained everything very clearly

November 4, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful and informative

Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.

October 23, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was Very knowledgeable and very…

Tom was Very knowledgeable and very polite helpful,

October 11, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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