Vodafone UK - Bognor Reviews 

129
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB


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Rated 5 out of 5 stars

Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied

Rated 5 out of 5 stars

Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bognor

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

42,677 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful everything explained in…

Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

February 20, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Alfred,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James on Bognor was so helpful

James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.

February 18, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Justyna and Juliette were very helpful…

Justyna and Juliette were very helpful in the Bognor Regis store and were very informative

January 25, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey George,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was polite and installed my e sim…

Sam was polite and installed my e sim fast (:

January 24, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Will,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fatmir was amamzing 5 stars

Fatmir was amamzing 5 stars

January 10, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Great knowledge, friendly and good manners
Justyna and Sam

December 14, 2025
Unprompted review
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Reply from Vodafone UK - Bognor

Hey Konrad,

Thanks for the lovely review and fantastic support for Justyna and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

.sam helped me a lot thanks

.sam helped me a lot thanks

December 13, 2025
Unprompted review
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Reply from Vodafone UK - Bognor

Hey Patricia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Justina was so helpful and kind

Justina was so helpful and kind
Great service

December 3, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jane,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned

November 22, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Phil,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I popped to Vodafone today (Bognor…

I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service

November 19, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was incredibly helpful.

Sam was incredibly helpful.
He explained everything very clearly

November 4, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful and informative

Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.

October 23, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was Very knowledgeable and very…

Tom was Very knowledgeable and very polite helpful,

October 11, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I am a real dinosaur when it comes to technology but Juliette at the Bognor branch explained everything really clearly and made me feel OK about not knowing stuff, excellent customer service!

September 24, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Eileen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom the absolute G in sales

Tom D was an amazing person who helped me through this difficult time.
I was in need of a new sim and he held my hand through out the whole process!
10/10 thank you so much for making something complicated easy!!!

September 12, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Bradley was incredible from start to finish.
Bradley was very professional and friendly made me feel welcome and I felt that Bradley was genuinely was happy to help me. I explained that I’m not very technical with phones and don’t understand phone jargon.

Bradley took the time to explain everything to me and changed the language so I could really understand. I really appreciated the time and patience Bradley had for me and I was made to feel comfortable and a valued customer.

Bradley showed me the difference between the 2 phones I was looking at and gave me time to process everything. Gave me all of the information I needed to make the decision

It’s because of the service from this store that I stay with Vodafone as I trust that I will get the best value for money.

I’m very grateful for Bradley’s help

September 8, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Brown,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Molly was so helpful polite and went…

Molly was so helpful polite and went out her way to give me the best deal.

August 25, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was amazing

Brad was amazing. I was an EE customer and he helped me set up my new phone for free and now I am moving to vodaphone because he was so helpful and EE were not

August 22, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette was fantastic

Juliette was fantastic. Very knowledgeable, friendly and made the experience of getting a new phone very easy.
👍👍👍

August 15, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Will,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom D was amazingly cheerful

Tom D was amazingly cheerful, friendly and knowledgeable. Top marks!

August 7, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Suzanne, ​

Thanks for the lovely review and fantastic support for Tom. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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