Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more
Company replied
41 London Road, PO21 1PQ BOGNOR REGIS, GB
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Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more
Company replied
Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more
Company replied
James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more
Company replied
We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more
Company replied
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41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom
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Welcoming and friendly staff that knew their business a big thank you too Ellie Brad and James.
A star service would recommend the Bogner branch.

Reply from Vodafone UK - Bognor
James at Bognor Regis store was very helpful. He answered my queries plus told me about a discount that's available.

Reply from Vodafone UK - Bognor
Brad and Ellie was absolutely amazing. They sorted out my phone so happy with the service.

Reply from Vodafone UK - Bognor
Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m finally getting there. I’ve got to give 5 star treatment from James,Brad and Ellie,the trainee who were marvellous never once making me feel inadequate infact welcomed me each time like an old friend I’m 76 so I did need a lot of help. I can’t thank them enough

Reply from Vodafone UK - Bognor
Brad explained everything clearly step by step with great patience. Much appreciated his manner.

Reply from Vodafone UK - Bognor
I went into store, which I normally don’t do, but I was in the area and wanted to talk about my upgrade. I thought about switching providers, but juliette convinced me to stay, she got me a really good deal, she was so friendly and warm!! I loved chatting to her, and I would definitely go back to do more sales with her.

Reply from Vodafone UK - Bognor
Fantastic service from James and Brad. Made the whole experience a lot less stressful. Many thanks to both.

Reply from Vodafone UK - Bognor
Very helpful everything explained in detail and a very friendly attitudeJameswas the person i dealt with

Reply from Vodafone UK - Bognor
James on Bognor was so helpful, his customer care is exceptional. Very lucky to have him as a member of your team.

Reply from Vodafone UK - Bognor
Justyna and Juliette were very helpful in the Bognor Regis store and were very informative

Reply from Vodafone UK - Bognor
Sam was polite and installed my e sim fast (:

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor
Great knowledge, friendly and good manners
Justyna and Sam

Reply from Vodafone UK - Bognor

Reply from Vodafone UK - Bognor
Justina was so helpful and kind
Great service

Reply from Vodafone UK - Bognor
Justyna was very helpful in assisting me to return to Vodafone after I tried EE and got worse signal where I needed it most. #lessonlearned

Reply from Vodafone UK - Bognor
I popped to Vodafone today (Bognor branch)
Sam was really helpful, professional and friendly. Great service

Reply from Vodafone UK - Bognor
Sam was incredibly helpful.
He explained everything very clearly

Reply from Vodafone UK - Bognor
Tom was very helpful and informative. Good chat and banter. I got tge samsung fold and he asked if I wanted insurance due to the value of the phone. Not pushy and no hard selling just great advice thanks Tom.

Reply from Vodafone UK - Bognor
Tom was Very knowledgeable and very polite helpful,

Reply from Vodafone UK - Bognor
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