Vodafone UK - Bognor Reviews 

129
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB


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Rated 5 out of 5 stars

Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied

Rated 5 out of 5 stars

Just got a new phone, not very good with technology so had to have it all explained to me but had to get used to it by using it this I did and over a period of about a week of going in the shop I’m fi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bognor

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(129)

42,677 reviews in the last 12 months

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Rated 5 out of 5 stars

Wanted a black Friday deal on a phone…

Wanted a black Friday deal on a phone went in to the bognor regis store and helpful lad Vyd was very helpful found the best deal for me very good customer service

November 29, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Robbie,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff in store

November 27, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Bluezdaddio,

This is a great review for our store. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Came in to the Vodafone store in bognor…

Came in to the Vodafone store in bognor regis to doa phone transfer the nice bloke Vyd done it very quick everything was on my new phone!

November 26, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hello, Mick,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful Harry

Harry was extremely helpful with several queries I had today as he was a few months ago when I needed advice. Thanks Harry

November 23, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hello, Judy,

Thanks for letting us know what an amazing job Harry did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Charlie…

Excellent customer service from Charlie at the Bognor Regis Vodaphone shop.
Thank you so much for your help to set up my mother’s new phone today.

October 18, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Julie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats to your mother on the new phone.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service was extremely…

The agent called Vyd was extremely helpful and I was impressed by his customer service skills. I left with a great new package and mobile.

October 6, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Jan,

We’re glad to hear you found the best deal for you when visiting Vyd in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Well done Vodaphone

Vyd was absolutely brilliant, got the best deal he is a credit to your organisation.
He was polite, professional and great product knowledge.
Well done Vodaphone

October 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi David,

Thanks for your review for Vyd. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing experience in the Vodafone…

Amazing experience in the Vodafone store in Bognor a nice lad named Vyd served me and my husband

September 26, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Dorothy,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went to the Vodafone store today I'm…

Went to the Vodafone store today I'm bognor regis was served by a nice lad Vydmantas explained everything about my contract and it was a very quick experience.

September 4, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Patricia,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from vydmantas

Vyd was very quick and helpful in store

September 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Trevor. Thank you for your review for Vyd. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

Helpful and patient with me, even when I came back for support setting up new phone

August 27, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Natasha,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and very helpful

Friendly and very helpful, polite

August 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi, Gary,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vyd was so helpful couldn’t do enough…

Vyd was so helpful couldn’t do enough to help me!!
Thank you

August 1, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Jenny,

Thank you for your review and feedback for Vyd.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service from Vydmantas

Really helpful service from Vydmantas. Went in to sort a Broadband issue, which was sorted plus got a good deal with a SIM card.
Thank you

August 1, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Jo,

It's great to hear about your recent experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Today we went into Vodafone Bognor…

Today we went into Vodafone Bognor Regis to purchase a Internet-Plan. We was helped very professionally by Charlie, very kind and very helpful! We recommend you speak to this team member for any help!

July 27, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bognor Regis outlet/shop

I had occasion to use the Vodafone, Bognor Regis, outlet last Sat 29th June as I had an operating issue with my new mobile.
I was very impressed by the overall experience as the premises were very nicely presented and the staff friendly and welcoming.
In particular I would like to thank and commend your representative Joe, who was very friendly, helpful and professional in dealing with my issue.

John Bohnet

June 29, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi John!

I'm glad Joe was able to assist you. For your own security, I would recommend removing any personal information such as phone numbers from your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vyd was very helpful young man he…

Vyd was very helpful young man he speaks 5 languages and very strong communication with foreigners

June 28, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thanks for letting us know about the awesome service you received from Vyd.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Fatmir was 5 star

Fatmir was amazing
Very helpful
Answered ALL my questions

March 23, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

was sorted out that custer service…

was sorted out that custer service could not do on the phone.

March 12, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Matthew,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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