Vodafone UK - Bognor Reviews 

136
•
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more

Company replied

Rated 5 out of 5 stars

Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied


Company details


Contact info

  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(136)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

Today I picked up my new mobile, from the shop in Bognor Regis. I would like to say a big thank you to both Vydmantas and Joe who made our purchases really easy. What lovely, polite lads. On both visits to the shop, we felt that they went the extra mile for us & other customers in the shop while we were there. I cannot say enough about how patient they were to get things right for us. Please pass on a big thank you.

January 16, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Susan,

What wonderful feedback for Vydmantas and Joe! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vyd was amazing at helping in every…

Vyd was amazing at helping in every aspect in everyway possible. 200000% would recommend t9 everyone!

January 14, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Charlotte,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Done a deal in store and Vyd helped me…

Done a deal in store and Vyd helped me out pick out a perfect phone for myself very helpful

January 8, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Mary. Thank you for your review for Vyd. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to store today to upgrade my…

Came in to store today to upgrade my phone saw Vyd he was very helpful and answered all my questions will be coming back again he needs a raise

January 4, 2025
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great visit to the Bognor store…

Had a great visit to the Bognor store today. Served by Denz. He was very helpful and explained everything well. Very polite.

December 14, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came.in to the Vodafone store in bognor…

Came.in to the Vodafone store in bognor Regis the advisor Vyd was very helpful and helped me pick a new phone for myself will be coming back again

December 11, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Thanks for the great feedback, Ms Fox. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Really good advice given by Joe today

Really good advice given by Joe. Refreshing great service standards not at all pushing products just good attentive well informed service. Thank you

December 1, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Richard,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Wanted a black Friday deal on a phone…

Wanted a black Friday deal on a phone went in to the bognor regis store and helpful lad Vyd was very helpful found the best deal for me very good customer service

November 29, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Robbie,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff in store

November 27, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Bluezdaddio,

This is a great review for our store. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Came in to the Vodafone store in bognor…

Came in to the Vodafone store in bognor regis to doa phone transfer the nice bloke Vyd done it very quick everything was on my new phone!

November 26, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hello, Mick,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful Harry

Harry was extremely helpful with several queries I had today as he was a few months ago when I needed advice. Thanks Harry

November 23, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hello, Judy,

Thanks for letting us know what an amazing job Harry did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Charlie…

Excellent customer service from Charlie at the Bognor Regis Vodaphone shop.
Thank you so much for your help to set up my mother’s new phone today.

October 18, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Julie,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats to your mother on the new phone.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service was extremely…

The agent called Vyd was extremely helpful and I was impressed by his customer service skills. I left with a great new package and mobile.

October 6, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Jan,

We’re glad to hear you found the best deal for you when visiting Vyd in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Well done Vodaphone

Vyd was absolutely brilliant, got the best deal he is a credit to your organisation.
He was polite, professional and great product knowledge.
Well done Vodaphone

October 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi David,

Thanks for your review for Vyd. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing experience in the Vodafone…

Amazing experience in the Vodafone store in Bognor a nice lad named Vyd served me and my husband

September 26, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Dorothy,

We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went to the Vodafone store today I'm…

Went to the Vodafone store today I'm bognor regis was served by a nice lad Vydmantas explained everything about my contract and it was a very quick experience.

September 4, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Patricia,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from vydmantas

Vyd was very quick and helpful in store

September 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Trevor. Thank you for your review for Vyd. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service!

Helpful and patient with me, even when I came back for support setting up new phone

August 27, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Natasha,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and very helpful

Friendly and very helpful, polite

August 3, 2024
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi, Gary,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look