Went to Borehamwood and Mr Carl assisted me with everything I needed. I fully recommend Vodafone Borehamwood for quick prompt assistance. To top it up I will now be changing my home bandwidth with the... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
I had a problem with my Vodafone account and the assistant mgr was really friendly and helpful in getting it resolved
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went to Borehamwood and Mr Carl…
Went to Borehamwood and Mr Carl assisted me with everything I needed. I fully recommend Vodafone Borehamwood for quick prompt assistance. To top it up I will now be changing my home bandwidth with them. Thank you Carl
September 16, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Ash,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had a problem with my Vodafone…
I had a problem with my Vodafone account and the assistant mgr was really friendly and helpful in getting it resolved
September 14, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for fixing my very poorly…
Thank you for fixing my very poorly phone. I thought I had to buy a new one.
Thank you. Carl
September 4, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey BRS,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent help fixing my phone from carl
Excellent help fixing my phone from carl
September 4, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Saunders. This is really lovely to hear, thanks for the review! We're glad we could help with your phone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Carl at Vodafone was absolutely…
Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best deal and making sure everything was sorted.
Despite also helping other customers at the same time, he remained calm, professional and incredibly attentive. He worked really hard under pressure and never made me feel rushed. I really appreciate all his help and support ,excellent customer service!
August 20, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sabrina in the Borehamwood branch was…
Sabrina in the Borehamwood branch was brilliant with my upgrade transaction. 5 stars
August 11, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Rob,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sabrina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Everything was explained in detail. Carl was very helpful.
August 11, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
"Hey Rosina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sabrina was really friendly and…
Sabrina was really friendly and helpful. Sorted me out really quickly. Very satisfied
August 10, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Natalie ,
Thanks for the lovely review and the fantastic support you’ve shown for Sabrina
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabrina is absolutely amazing!!
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will no longer be doing my contracts or renewals anywhere else’s
August 8, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Elen,
Thanks for the lovely review and fantastic support for Sabrina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was having issues with my driver app…
I was having issues with my driver app for many years no one could get it to work I have visted many times and no one could solve it and today i thought let me try again along came mustafa sorted it within minutes im over the moon give the man a pay rise he deserves every penny im so thrilled
July 22, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Anthony,
Thanks for the lovely review and fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Vodafone Borehamwood for your…
Thank you Vodafone Borehamwood for your fantastic customer service. I lost my SIM card and you were able to get me a replacement within minutes.
July 21, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Daniel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sabrina is amazing
Sabrina is amazing. She helped me with services issues. I would recommend her for her help and advice.
July 14, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Jacqui, thank you so much for your wonderful review and the amazing support you’ve shown for Sabrina, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Saif and Carl was really helpful
Saif and Carl was really helpful. Sorted my Sim card with a great deal as well as saving me £20 a month.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sabrina was a good laugh...mind you she…
Sabrina was a good laugh...mind you she was in sales for a long time 🤣
July 5, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa has been very helpful and…
Mustafa has been very helpful and helped me resolve issues ive had with my device. Great customer service
June 18, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Dina,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabrina was very helpful
Sabrina was very helpful. She explained everything to me. I am very happy with my new phone.
June 14, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Laraine,
Thanks for the lovely review and fantastic support for Sabrina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa provided a great and efficient…
Mustafa provided a great and efficient service when upgrading to a new phone. Everything was made clear and would highly reccomend.
June 13, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Craig,
Thanks for the lovely review and fantastic support for Mustafa. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saif was really helpful
Saif was really helpful. Helped me choose a good deal on iPhone 17 pro. Much appreciated!
June 10, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Florentina,
Thanks for the lovely review and fantastic support for Saif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Saiful
Excellent service from Saiful. Highly recommend.
June 9, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.