Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Borehamwood
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will is a class above!
Will is a class above!
My husband and I came to see him with technical issues and he resolved our problems in less than 10 minutes. We will be coming back to see him and you should too!
April 26, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Adele,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I don't normally leave reviews
I don't normally leave reviews, however, I just had the most amazing experience, Will at the Borehamwood branch is an absolute miracle worker, he fixed some very difficult problems I had, I'm so so grateful. He is a credit to his team, super professional, kind and very patient indeed. Can't thank him enough!!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Huge thanks to Will from the…
Huge thanks to Will from the Borehamwood store. He navigated through several sim only plans to find me the best one, where I saved almost 50% in cost. Everyone go see him, he's like a breath of fresh air!
April 19, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nice and simple service
Nice and simple service. Honesty and uncomplicated. Everything you want.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great in store customer experience
Great customer experience in store. Saiful and Carl were super helpful, thank you!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Ogechi,
Thanks for the lovely review and fantastic support for Saiful and Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ahmed was such a great help
Ahmed was such a great help. Sorted my phone out and gave me a deal on the sim which saved me money.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Rebecca,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient and polite as always
Efficient and polite as always. Many thanks for the service
March 3, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Rutwar,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ahmed mads life easy for me in store
Ahmed mads life easy for me in store. Thanks for the service
February 26, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Norman,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hi Bridget,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great service from staff in…
Great service from staff in Borehamwood. Very knowledge and patient
January 28, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful and…
Ahmed was very helpful and knowledgeable with my account
January 18, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Am so satisfied because i went in the…
Am so satisfied because i went in the shop and my phones problem was rectified
January 5, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sunny from Borehamwood store was…
Sunny from Borehamwood store was incredibly friendly and helpful!! Excellent service.
January 5, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Naomi,
Thanks for the lovely review and fantastic support for Sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mustafa was a great help
Mustafa was a great help. Got me a gppd deal and moved my stuff across.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Marie,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
First class service
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was served by Hassan, a recent employee, but he was ably assisted by the very helpful store manager, Ahmed. Both managed to deal with my issues and I left an hour later very content with my results and at the same time highly impressed with the level of expertise and service received. Thank you Vodafone at Borehamwood.
December 28, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone this morning in Madrid
Lost my phone this morning in Madrid. Came into vodaphone Borehamwood branch on my return. Warmly welcomed by all the guys. Reasured everything would be sorted. Hamza spent over an hour setting up the new phone with all my contacts and apps. Incredible knowledge patience and service. This is why I have been a VP customer for decades. In branch or on the ohone the service is always exceptional. Thanks.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Ballistic
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful im trying to fix…
Ahmed was very helpful im trying to fix it issue
December 11, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from staff
December 9, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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