Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Daniel at Borehamwood Store
Daniel was efficient, professional and far exceeded my expectations
December 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Wonderful experience dealing with…
Wonderful experience dealing with Daniel. He was very informative, very polite and extremely helpful.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Gokani,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ahmad was very helpful and has great…
Ahmad was very helpful and has great knowlwedge on phones
November 17, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Hamza assisted us today
Hamza assisted us today, he was exceptional! He helped us after my son’s phone was stolen last night. Thank you so much.
November 16, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Daniel was brilliant as I was in…
Daniel was brilliant as I was in terrible situation and he did help me out when he found solution .I'm very grateful for time he dedicate to my case as well as brilliant advice to keep my account safe.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good service from the two guys…
Really good service from the two guys ok store. Will be back soon
November 2, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Daniel offered us great deals and was…
Daniel offered us great deals and was very helpful. Explained everything perfectly will definitely be returning
November 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi. We're so glad to hear that you had a great experience and received helpful support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped by Borehamwood store as I was in…
Popped by Borehamwood store as I was in the area. Talked to Ahmed about sim only deals. Was impressed by his knowledge and upbeat personality sold me a global roaming data deal. Thank you Ahmed and team Borehamwood.
October 19, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dan was very helpful in trying to sort…
Dan was very helpful in trying to sort out my phone but it took a long time as he didn't fully understand what to do and kept asking for help. Thank you for the effort though
October 16, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Delay with the phone deluvery
I was expecting the phone set on Tuesday 14/10. I’m in the store on 15/10 and there’s no set has been delivered as yet. The delay is not acceptable. I need to get my phone asap.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks, Vodafone Social Media Team
Great service and helpful stafc
October 4, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Mark,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing staff
Amazing staff, very helpful and offered a great deal on two contracts. The change to Vodafone came off the back of terrible fraud and treatment at O2.
Made the whole process easy!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Miles,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks to Ahmad for getting me a good…
Thanks to Ahmad for getting me a good offer on the sim
October 4, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Quick and efficient!!
Walked in to your borehamwood branch, to query about my bill. Found out I have been over paying on my sim only contract. Spoke to the store manger and sorted me out a much better deal on existing account in next to no time!
Thank you team Borehamwood!
September 5, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that the team was able to help. Thank you for sharing your amazing experience!
Thanks,
Vodafone Social Media Team
Store was rammed when we went in and…
Store was rammed when we went in and even though I had to wait Ahmad was great and transferred my data and moved number plus answered all my questions. Many thanks
September 5, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Such great service from the store…
Such great service from the store manager. Sorted my transfer from 3 and made the process so smooth. Thanks so much
September 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Staff were a great help
Staff were a great help. Thanks for the service boys
September 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service and quick service
Great service and quick service. Don't understand why it's still locked door
September 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ahmad was very helpful and sorted my…
Ahmad was very helpful and sorted my issue out without much hassle
September 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ahmad was a great help and moved me…
Ahmad was a great help and moved me over from Sky to save me money
August 19, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Martin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ahmad—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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