Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
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Store staff was very helpful and the…
Store staff was very helpful and the store was clean
August 19, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Manager was very good at sorting my…
Manager was very good at sorting my issue out
August 18, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Great service from the team
August 11, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service, special shout out to Daniel for helping me. He did everything I asked for and very efficiently too.
July 29, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Batseba,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stress free experience
Always dread going into sort out anything to do with my phone, but Daniel was great, really professional and sorted everything out for me totally stress free
July 26, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Mel,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Vodaphone expert Daniel
Daniel was fantastic, informative about new discounted plan and quick big thank you. Great customer service!
July 23, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Carolyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Vodafone Borehamwood!
I honestly can’t thank the team at Vodafone Borehamwood enough. After weeks of getting nowhere with the Vodafone call centre, dealing with long wait times and constant back-and-forths, I walked into the Borehamwood store and was absolutely blown away by how helpful, knowledgeable, and proactive the staff were.
They took on a complex issue that the call centre couldn’t resolve and sorted it quickly and professionally. I genuinely felt listened to and supported from the moment I walked in. Their customer service is next-level — friendly, efficient, and genuinely caring.
Massive thank you to the team for going above and beyond. If you ever need help with Vodafone, skip the phone lines and head straight to Borehamwood. Absolute legends! 👏👏👏
July 10, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Gary,
Thank you for your feedback. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Our Experience was fantastic
Our Experience was fantastic! Daniel who served us really took time to explain everything and got us the best deal. I’m even moving my provider and coming back! Thank you again for everything!
July 9, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful.
Carl was fabulous - so helpful.
Took the time to explain the difference on the devices and helped me with the trade in.
Really pleased. Would definitely recommend.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Kelly,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to the store manager in…
Thanks to the store manager in borehamwood for sorting out my upgrade and getting my stuff moved over too
June 9, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Barbara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Borehamwood are Super Stars
Have been a Vodafone customer for yonks (30+ years) and have been into this store on many occasions for various things. Today I went in to get some help with sorting out a technical issue with my wife's mobile. Brilliant, the assistant sorted the issue without trouble and nothing seemed too much trouble. Thanks a million.
June 6, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi, we are pleased to hear about your fantastic recent experience. It's great to hear the assistant was so helpful and was able to troubleshoot to success. Thank you for your 5 star feedback and your continued loyalty, 30 years is amazing.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hey Rahim,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to Ahmed for upgrading my phone…
Thanks to Ahmed for upgrading my phone and moving my stuff over
June 1, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Lormelita,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really great customer service
Really great customer service, very helpfull, explainig in detail everything.
Going above and beyond
May 30, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Anca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hi Fanet. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful and polite
Staff were very helpful and polite. Sorted my issue out quickly
May 20, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store manager was very helpful and…
Store manager was very helpful and patient
April 16, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently got a new phone at Vodaphone…
I recently got a new phone at Vodaphone and I was dealing with Ahmed- he was so helpful and clear and made the situation super easy. I’m then had some issues with my phone which turned out to be a data issue and Ahmed dealt with my every time I came to the shop and deliver the best customer service- he was patient kind and so so helpful!!
April 13, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey there,
This is fantastic to hear! We really appreciate the feedback. Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Many thanks to the borehamwood team for…
Many thanks to the borehamwood team for having patience with me and helping set up my phone
April 3, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sunny in the Borehamwood store was so…
Sunny in the Borehamwood store was so helpful with my phone after I accidentally changed my contract whilst upgrading, the alarm in the shop was going off the while time and he had so much patience with me and my children, amazing customer service!
March 22, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello Katie,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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