Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
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I had an issue with my bill and visited…
I had an issue with my bill and visited the Vodafone branch in Borehamwood. The staff were very welcoming and helpful, especially Sunny, who was extremely patient in listening to my concerns and did his best to resolve them.
I just wanted to say a big thank you to him and to Vodafone for having such a valuable team member.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful in borehamwood
Really helpful in borehamwood. Served by the store manager Sunny. Complete life saver
March 14, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi. Thank you for your review for Sunny. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sunny was extremely helpful and solves…
Sunny was extremely helpful and solves my issues and set up my phone. Went the extra mile
March 12, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Neil,
Thank you for your review for Sunny. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
so knowledgeable and helpful
I have been using this Vodafone store for years. they are always so knowledgeable and helpful.
March 11, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Julie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Went in yestarday for an upgrade and…
Went in yestarday for an upgrade and the manager Ahmed took care of the process with great guidance and explaining everything to make sure I have the right information. Pleased with the service and lovely team!
March 10, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello Victoria,
It's great to hear about the positive experience which you had with Ahmed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Victoria was absolutely amazing
Victoria was absolutely amazing. Very clear and transparent with the deals on offer. So glad to have a great colleague in my local branch. Thanks Victoria
March 11, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello Soban,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reallg helpful and friendly service…
Reallg helpful and friendly service from the team.
March 10, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello Joanna,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good help out from sunny sorting out…
Good help out from sunny sorting out the contracts for myself and my mum.
March 3, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Tacim,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I have been able to get my phone…
I have been able to get my phone updated as well as ordering a new device and hopefully get it set up when I collect it. Thank you sunny
March 3, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello Beverley,
It's great to hear about the positive experience which you received in store from Sunny, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hi Ciobanu,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Have just been in your Boreham Wood…
Have just been in your Boreham Wood branch and was attended to by a charming and extremely helpful young lady named Victoria . She was extremely patient and really is a credit to your company .
February 17, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey alan, it's great to see Victoria left such a great impression on you 😊 All the best, The Vodafone Social Media Team
Excellent service by staff
Excellent service by staff. Very attentive and knowledgeable
February 17, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Thanks for your lovely words on how supportive our team are Harry. It's great to see the positive impact they have on our customers 😊All the best, The Vodafone Social Media Team
Great service from staff
February 15, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Carl was amazing today
Carl was amazing today. He knew what was wrong immediately and sorted out our problem really quickly.
Great service!
He’s my valentine!!
February 14, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Thanks for sharing your fabulous feedback for Carl. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Happy Valentines Day!
Thanks again, Vodafone Social Media Team
Good job by the team to help with my…
Good job by the team to help with my issue
January 28, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Mr Ali,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Borehamwood
Hi Ross,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Ahmad was very patient and helpful
Ahmad was very patient and helpful
January 7, 2025
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Mrs s Ahmet,
Thank you for taking the time to leave us a 5 star review and for the feedback as well.
Thanks,
The Vodafone Social Media Team
Top level customer service!
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient.
Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuinely wanted to help.
Top Customer Service right there, and something you don't see all that often!
December 15, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hello, Brandon,
It's great to hear about the positive experience which you've had with Carl. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience in store with Omar
Great experience in store with Omar
December 14, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Professional friendly service
Professional friendly service
Clear information given
December 12, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Lynn,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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