Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
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2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
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Reply from Vodafone UK - Borehamwood
It was a very good experience, a very friendly person!

Reply from Vodafone UK - Borehamwood
Omar was very helpful with renewing our contracts

Reply from Vodafone UK - Borehamwood
I was having trouble with my new phone I was recieving loads of add that resulted in me using my old device, I came in store to see if they would be able to help me and the staff were amazing resolved my issue in 5 mins and helped me understand Iam very grateful would definitely come back if I have any more issues.

Reply from Vodafone UK - Borehamwood
Very very patient and helpful. I was served by Omar.

Reply from Vodafone UK - Borehamwood
I came în store to re order my Phone mustafa was very helpful when serving me taking Time to ensure i understood everything and other deals i was eligibile for.

Reply from Vodafone UK - Borehamwood
Great service from Borehamwood staff. Very helpful, friendly and knowledgeable. Moved me from ee and got my data sorted. Top guys

Reply from Vodafone UK - Borehamwood
Ahmad was great in getting me a great deal on the phone and moving my stuff across with no fuss. Top service

Reply from Vodafone UK - Borehamwood
I was served by the store manager, Ahmad, who listened to my requirements, ran me through the available options - without causing a headache in the process - and had me leaving as a very satisfied customer. He has, quite literally and single-handedly, restored my faith in Vodafone. Nice one!

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
Ahmad was great in helping me get good deal for broadband and moving my sim firm Sky. Couldn’t recommend enough

Reply from Vodafone UK - Borehamwood
Ahmad was very helpful and got me good deal for phone. Top service

Reply from Vodafone UK - Borehamwood
Ahmad was great. Sorted my phone and saved me money on broadband and sim

Reply from Vodafone UK - Borehamwood
I recently had the pleasure of dealing with Kimmy at Vodafone, and I couldn't be happier with the service I received. Kimmy went above and beyond to recommend the best plans for the three phones on my contract. Her expertise and dedication were evident, and she resolved my issues promptly.
Thank you, Kimmy, for your exceptional assistance! I highly recommend Vodafone, especially with staff like Kimmy who truly care about their customers.

Reply from Vodafone UK - Borehamwood
Kimmy was superb so helpful and along with her colleague she sorted my ( totally non working phone). Very friendly and helpful shop. Thoroughly recommend.

Reply from Vodafone UK - Borehamwood
Good service from Borehamwood staff. Polite and friendly

Reply from Vodafone UK - Borehamwood
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