Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
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The best explainer in my life
The best explainer in my life
Thanks kimia
July 14, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi hamed,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hi Rafal,
It's great to hear about your recent experience and feedback. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hello, Rafael,
It's great to hear about the positive experience which you had with Ahmad. We appreciate you taking the time to write in a review.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Ahmad gave great service.
July 2, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Thanks for your fab feedback Susan!
All the best, The Vodafone Social Media Team
Many thanks to Ahmad for being patient…
Many thanks to Ahmad for being patient and helping me set up my iPhone 11. Great service
June 29, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Allan,
We're delighted you had such a positive experience with Ahmad. Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thanks to borehamwood store for helping…
Thanks to borehamwood store for helping me with my phone. Really nice experience
June 25, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey there,
Thank you for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Store was very helpful and patient with…
Store was very helpful and patient with me. Staff were well informed and took time to sort my issue out
June 24, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Joan,
Thanks for reviewing and sharing this feedback
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thanks so much to Ahmad for helping me…
Thanks so much to Ahmad for helping me get my tablet cancelled and saving me money on my sim
June 20, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Alice,
This is lovely feedback for Ahmad and it's great to hear you've saved money. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ahmad was really great in helping me…
Ahmad was really great in helping me with a technical issue on the phone
June 19, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey there,
It's great to hear that you had such a positive experience with Ahmad. Thanks for sharing this great review with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Store was very clean and staff were…
Store was very clean and staff were very welcoming
June 19, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey there,
Thanks for taking the time to share this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had a lovely experience
Had a lovely experience. Professional advice and a prompt service. I would definitely recommend to anyone to visit the twam at Vodafone in Borehamwood if looking for a phone or a plan as the coverage and reception is so great with the Vodafone network.
June 18, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Vikesh,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Thanks for your fab feedback Glory.
All the best, The Vodafone Social Media Team
Borehamwood Store
I had a difficult connectivity issue to resolve relating to my phone and smartwatch that was resolved with patience and professionalism from Rob, who took the time to go through the technical details of my query. This is my first positive experience with Vodafone as they have not sought to resolve the historical 'Sole Trader' customer classification issue that has caused me so many problems when my service provision should have been a simple issue.
June 5, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Andre. Thank you for your review for Rob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ahmad was great in sorting my tablet…
Ahmad was great in sorting my tablet issue. Store was clean and welcoming
May 20, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Jean,
Thank you for your review and feedback for Ahmad.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service
Excellent service. Very friendly and got us a great deal.
May 18, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very welcoming and polite staff
Very welcoming and polite staff. Ahmad gave me a great deal to move from EE
May 18, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi David,
It's great to hear about your recent experience and feedback for Ahmad. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hi Selwyn,
Thanks for your review and sharing this feedback. It's great to hear about your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New contract
I was there yesterday for a new contract and I must say Kimi was absolutely professional and friendly. Highly recommend this place.
May 5, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Masoud,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
very satisfied with the service…
very satisfied with the service provided.very kind to help me with everything I needed.
May 5, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Alina,
Thank you for this amazing review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
One of the worse sales advisors (Rob) I…
One of the worse sales advisors (Rob) I have ever seen. So rude and unprofessional, kept rolling his eyes and kept saying to his work colleague to hurry up and that he is ready to go home. However, another sales advisor (Kimmy) was absolutely helpful and understanding of what the situation was and resolved it quickly for us. Thank you Kimmy
April 28, 2024
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Karan,
It's disappointing to hear this, but I am happy Kimmy was able to turn your experience around. If you do wish to discuss this further, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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