Vodafone UK - Borehamwood Reviews 

212
TrustScore 5 out of 5

4.9

2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB


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Rated 5 out of 5 stars

Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more

Company replied

Rated 5 out of 5 stars

Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more

Company replied

Rated 5 out of 5 stars

Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more

Company replied

Rated 5 out of 5 stars

First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more

Company replied


Company details


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  • 2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

212 reviews

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4.9

All reviews

(212)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Ahmad was really great in helping me…

Ahmad was really great in helping me switch from ID

April 22, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Denise. Thank you for your review for Ahmad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice people

Very helpful and nice people , Kimya and Ahmed both were very helpful and nice , they both sort my problem and I also bought a dongle contract with Vodafone too .

April 14, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Nirvan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ahmad and kimmy were really pleasant

Ahmad and kimmy were really pleasant

April 12, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Godfred,

We always aim to provide a great service, so we're delighted that Ahmad and Kimmy did just that! Thanks for the 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jimmy is Very welcoming

Jimmy is Very welcoming, reassuring clearly explaining the product I choose. Friendly and kind. She knows her job well. Keep up the good work!

April 6, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Nanette,

Thanks for your review and feedback for Jimmy!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ahmad was helpful.

April 4, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ahmad and Kimia were great and store…

Ahmad and Kimia were great and store was clean too

March 26, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Catherine. Thank you for your review for Ahmad and Kimia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice work from Ahmad

Nice work from Ahmad

March 26, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Razvan. Thank you for your review for Ahmad. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimi is absolutely amazing in helping…

Kimi is absolutely amazing in helping us.

March 17, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi there,

Thank you for reviewing and sharing this feedback for Kimi.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Kimia

Great customer service from Kimia

March 16, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hey David,

Thanks for your review! We love to hear about your positive experiences and it's great that Kimia provided such a good service.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sabrina was very helpful throughout

Sabrina was very helpful throughout, explaining all of the different plans and sorting a transfer from another provider seamlessly

March 10, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Yishai,

Thanks for your review and your lovely words for Sabrina! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Kimia has very proactive & friendly…

Kimia has very proactive & friendly approach, patient and funny .

March 10, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hey Eva,

Thank you for taking the time to share this review about your 5 star experience with Kimia,

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service with great staff

Excellent service with great staff. Ahmad was very efficient

March 6, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi B Davey,

Thanks for your lovely review for Ahmad. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Good service and nice staff

March 5, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Dee,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and arranged everything…

Really helpful and arranged everything for my new phone as quickly as possible.

March 2, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hey Jodie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were helpful and attentive

Staff were helpful and attentive

February 27, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Dee,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were polite and friendly

Staff were polite and friendly. Good service

February 25, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Barry,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly staff member

Helpful fruendky ztaffmember. Smiled a lot but was very y helpful. Tailored package to me not me to pckage.

February 25, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have been served by Kimia a couple…

We have been served by Kimia a couple of times now and she has been so lovely and helpful!

February 24, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sorted my issue out and gave me good…

Sorted my issue out and gave me good deal for broadband. Staff was polite and friendly

February 24, 2024
Unprompted review
Vodafone UK - Borehamwood logo

Reply from Vodafone UK - Borehamwood

Hi Val,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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