Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
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2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
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Ahmad was really great in helping me switch from ID

Reply from Vodafone UK - Borehamwood
Very helpful and nice people , Kimya and Ahmed both were very helpful and nice , they both sort my problem and I also bought a dongle contract with Vodafone too .

Reply from Vodafone UK - Borehamwood
Ahmad and kimmy were really pleasant

Reply from Vodafone UK - Borehamwood
Jimmy is Very welcoming, reassuring clearly explaining the product I choose. Friendly and kind. She knows her job well. Keep up the good work!

Reply from Vodafone UK - Borehamwood
Ahmad and Kimia were great and store was clean too

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
Kimi is absolutely amazing in helping us.

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
Sabrina was very helpful throughout, explaining all of the different plans and sorting a transfer from another provider seamlessly

Reply from Vodafone UK - Borehamwood
Kimia has very proactive & friendly approach, patient and funny .

Reply from Vodafone UK - Borehamwood
Excellent service with great staff. Ahmad was very efficient

Reply from Vodafone UK - Borehamwood
Really helpful and arranged everything for my new phone as quickly as possible.

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
Staff were polite and friendly. Good service

Reply from Vodafone UK - Borehamwood
Helpful fruendky ztaffmember. Smiled a lot but was very y helpful. Tailored package to me not me to pckage.

Reply from Vodafone UK - Borehamwood
We have been served by Kimia a couple of times now and she has been so lovely and helpful!

Reply from Vodafone UK - Borehamwood
Sorted my issue out and gave me good deal for broadband. Staff was polite and friendly

Reply from Vodafone UK - Borehamwood
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