Carl at Vodafone was absolutely brilliant today. He was working alone but still managed to support me through a really difficult transition from my old network, finding me and my family the best dea... See more
Company replied
Location
Switch location2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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See what reviewers are saying
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Borehamwood
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
4.9
Excellent
212 reviews
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Carl was the most helpful man I have…
Carl was the most helpful man I have met in recent years. I had problems with my account for a week and everyone I asked for help did not give me any useful information. And that's how my situation got complicated.
He was the only person who listened to me and tried everything he could to help me.
Even though my situation has not been fixed yet, I am very grateful to him because I really felt that he tried to help me.
A BIG THANK YOU to Carl
October 31, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi there,
Thank you for your review and sharing this great feedback for Carl.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rafo was great.
October 30, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Dimo,
Thanks for your review and feedback for Rafo.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I have left O2 and joined Vodaphone
I have left O2 and joined Vodaphone. I had some problems but I am glad to say how well I was treated at the Vodaphone store in Borehamwood. Rado dealt with me and he was amazing and prefect manager to deal with customers problem. I big shout out to Rado and thank you for all your efforts.
October 30, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Amina,
Thank you for reviewing you recent experience, we appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant experience
Brilliant experience, Rado , the manager , was extremely helpful, patient, took his time to explain everything, was very happy all along and just a genuinely nice person. Would highly recommend and would definitely come back in the future , thank you Rado ❤️❤️❤️
Date of 07.10.2023
October 7, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service ! Radoslav is such a gentleman! Definitely recommend!
October 1, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Good customer service.
Alex very knowledgeable, and helped me to choose a great deal for me
September 26, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi there,
Thanks for taking the time to review. It's great to hear your feedback and how Alex provided a good experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Steph and Ken Posner
Steph and Ken Posner
Rado was incredibly helpful
So kind knowledgable and
Really very thankful
He is terrific
September 17, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Stephanie,
Thank you for taking the time to review. It's great to hear how Rado left a positive impact and was able to help!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Lovely kind chap mustafa thank for your…
Lovely kind chap mustafa thank for your patience xx
August 12, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Christine. Thank you for your review for Mustafa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing store manager!
Rado was very helpful, sort out my problems, treating me with respect. He is magnificent!
August 5, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Gianina. Thank you for your review for Rado. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Truly very helpful
Truly very helpful. A massive computer error from Vodafone, fixed in the store by fantastic staff. Helpful, polite and they really know their stuff! Massive thanks.
July 27, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Ben,
This is really great to hear, thanks for the feedback and support! I'm glad everything has been fixed for you now.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Excellent friendly advice and customer service . On the couple of occasions I have visited this store the manager has gone the extra mile to help which is very rare these days . A valuable and experienced member of your staff. Thank you for a pleasant experience when I was dreading upgrading my phone!
July 15, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Fiona, It's really great to see we went above and beyond to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Rado was very helpful
Rado was very helpful, polite and patient. Was with us for over 2 hours as we asked a lot of questions and he was very helpful in answering and patient in explaining.
July 9, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Vania,
Thanks for letting us know what an amazing job Rado did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rado was extremely helpful with…
Rado was extremely helpful with assisting me throughout my transfer at the store.He made easy so easy and explained things very well.He’s great!!
July 8, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Ransford. Thank you for your review for Rado. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rado was exceptionally helpful in…
Rado was exceptionally helpful in helping us with the transfer to the new plan. We had so much issues over the phone but he managed to help us and my father do it successfully.
Highly recommended
10+ years loyal customer with Vodafone
Thank you
July 2, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Daniel. Thank you for your review for Rado. Minus the issues that you had over the phone, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Borehamwood
Hey Gabriel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff. Sorted everything we needed and did it very efficiently
June 6, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Rashida,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Staff know what they're doing
Happy to answer any questions, breaking down options and explaining clearly.
June 3, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Tekkz,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant and exceptional service by…
Brilliant and exceptional service by Rado highly recommend!
May 30, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hey Michael,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very good customer service given by…
Very good customer service given by Sabrina. She explained everything and made my journey good
May 29, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent customer service
Sabrina Made it all really simple. Listened to what I needed. Took the time with me
Great experience
May 29, 2023
Unprompted review
Reply from Vodafone UK - Borehamwood
Hi Suzanne,
Thank you for your review. It's always great to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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