Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
3 Strait Bargate, PE21 6EE Boston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more
Company replied
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more
Company replied
Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more
Company replied
Written by the company
3 Strait Bargate, PE21 6EE, Boston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic experience, Erik was so knowledgeable. Understanding of my senior years. Went over the top to be helpful and explain everything to me in easy ways. Very smart personable young man. He should go far.

Reply from Vodafone UK - Boston
Ivana is a SUPERSTAR! She has helped us set our new pro 2 Broadband!! She is just brilliant!

Reply from Vodafone UK - Boston
Erik was very helpful and spent time to understand my needs to get me the best deal on my phone upgrades

Reply from Vodafone UK - Boston
Really appreciated the service from Erik at the Boston Vodafone store, really impressed with his knowledge of the products and I really appreciated the time he took to explain how the products work. Ended up saving me money moving from SKY!

Reply from Vodafone UK - Boston
Great service from Jordan and got everything sorted and a better deal for the same plan

Reply from Vodafone UK - Boston
Amazing friendly and helpful service
Thank you Jordan!

Reply from Vodafone UK - Boston
I’ve been a loyal Vodafone customer for many years - using only the Boston Store for my mobile phone needs, as I have found over the years that Donna has been a tremendous help. Time after time over the years she has been kind and knowledgeable, and has made the mundane task of upgrading phones a pleasurable and humorous experience. As she now has a team working for her, it’s clear her training and guidance has reflected onto her staff, as that same high level of service and attentiveness to the customer shines through. I shall continue to be a loyal fan of the brand as long as Donna is captain of the ship! Thank you for all you have done and continue to do,
Kind regards,
A loyal happy customer.

Reply from Vodafone UK - Boston
I was very pleased with my visit at the Boston Vodafone store. The staff that dealt with my upgrade and data transfer were very kind and patient and reassured me about swapping my data to my new phone which put my mind at ease. They were also really helpful afterwards when it came to setting up my new phone. Big thank you to Ryan and Erik!

Reply from Vodafone UK - Boston
I was served by Erik today who was great at his job. He made the process of upgrading my phone a pleasure.
I would highly recommend Vodafone Boston.

Reply from Vodafone UK - Boston
Fantastic service by Eric. Explained everything very clearly . Took time to sort everything out for me. Couldn’t recommend him high enough

Reply from Vodafone UK - Boston
Very patient. Great service and thorough. Erik was excellent as it was a lot of work

Reply from Vodafone UK - Boston
Hi a very good service explain all details clearly, Erik very friendly sorted new phone and wfi system. I have always used the Boston store all time the staff always been friendly and helpful.

Reply from Vodafone UK - Boston
I went to the boston shop and was served by Eric he was amazing very thorough and explained every detail about our plan we purchased two phones I want Eric in the boston Lincolnshire shop to know that we put this review on for him for his quality and professional service that he provided he is an asset to your store

Reply from Vodafone UK - Boston
The person who served me (his name was Erik) was amazing very polite and friendly.
He was really knowledge in what he was saying, he guided me through the process and made it clear on what I was getting. 5/5 starts.

Reply from Vodafone UK - Boston
Erikas was great with my latest phone renewal. He took the time to discuss phone options. Colour and memory size. We reviewed my current plan and worked to something within my price range and data usage needs. Thank you 😊

Reply from Vodafone UK - Boston
Erick was a perfect gentleman - went through all contract options - did not rush us and gave us time to consider our options - such a lovely caring shop that you are listened to - 100% will visit again

Reply from Vodafone UK - Boston
Erikas at Boston Vodafone was really helpful. Knowledgeable and polite, sorted out a new contract. Really easy experience.

Reply from Vodafone UK - Boston
Attended Vodafone Boston for a enquiry for Mobil network, a sales advisor named Erik dealt with my enquiry and I found him to be very helpful and efficient. Left store with a good deal that suited my needs .

Reply from Vodafone UK - Boston
See Erikas today in our Boston branch and at lasts I know what my payments were for .
Erikas helped me with my new phone and explained everything to me so now I’m happy well done Erikas
Linda Langdale

Reply from Vodafone UK - Boston
Erikas was very helpful, extremely knowledgeable about the products and offers available and provided the best advice and info to find the most suitable device and plan for me, a very pleasant and smooth experience. I am very happy with my new Samsung fold and unlimited data plan :)

Reply from Vodafone UK - Boston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.