Vodafone UK - Boston Reviews 

138
TrustScore 5 out of 5

4.9

3 Strait Bargate, PE21 6EE Boston, GB


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Rated 5 out of 5 stars

Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more

Company replied

Rated 5 out of 5 stars

Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more

Company replied

Rated 5 out of 5 stars

I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more

Company replied

Rated 5 out of 5 stars

Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Boston

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Strait Bargate, PE21 6EE, Boston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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4.9

All reviews

(138)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Erik was so knowledgeable. Understanding of my senior years. Went over the top to be helpful and explain everything to me in easy ways. Very smart personable young man. He should go far.

January 26, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Annie. Thank you for your review for Erik. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ivana is a SUPERSTAR

Ivana is a SUPERSTAR! She has helped us set our new pro 2 Broadband!! She is just brilliant!

January 19, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

What super feedback for Ivana! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Erik was very helpful

Erik was very helpful and spent time to understand my needs to get me the best deal on my phone upgrades

January 11, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Kenny,

Thanks for the lovely review and fantastic support for Erik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really appreciated the service from…

Really appreciated the service from Erik at the Boston Vodafone store, really impressed with his knowledge of the products and I really appreciated the time he took to explain how the products work. Ended up saving me money moving from SKY!

January 11, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey there,

Thanks for the lovely review and fantastic support for Erik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jordan and got…

Great service from Jordan and got everything sorted and a better deal for the same plan

January 10, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Michelle,

Thanks for your review and feedback for Jordan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing friendly and helpful service

Amazing friendly and helpful service
Thank you Jordan!

January 8, 2024
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Lucy,

This is lovely feedback for Jordan. Thanks for taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

I’ve been a loyal Vodafone customer for…

I’ve been a loyal Vodafone customer for many years - using only the Boston Store for my mobile phone needs, as I have found over the years that Donna has been a tremendous help. Time after time over the years she has been kind and knowledgeable, and has made the mundane task of upgrading phones a pleasurable and humorous experience. As she now has a team working for her, it’s clear her training and guidance has reflected onto her staff, as that same high level of service and attentiveness to the customer shines through. I shall continue to be a loyal fan of the brand as long as Donna is captain of the ship! Thank you for all you have done and continue to do,
Kind regards,
A loyal happy customer.

December 9, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pleased with the Visit

I was very pleased with my visit at the Boston Vodafone store. The staff that dealt with my upgrade and data transfer were very kind and patient and reassured me about swapping my data to my new phone which put my mind at ease. They were also really helpful afterwards when it came to setting up my new phone. Big thank you to Ryan and Erik!

November 30, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Catherine,

Thanks for reviewing and sharing this great feedback for Ryan and Erik.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Erik today who was…

I was served by Erik today who was great at his job. He made the process of upgrading my phone a pleasure.
I would highly recommend Vodafone Boston.

December 3, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Jamie,

It's great to hear your feedback. Thank your for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Eric

Fantastic service by Eric. Explained everything very clearly . Took time to sort everything out for me. Couldn’t recommend him high enough

November 23, 2023
Unprompted review
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Reply from Vodafone UK - Boston

Hey Yvonne,

It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback for Eric.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient

Very patient. Great service and thorough. Erik was excellent as it was a lot of work

November 23, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Keith,

Thank you for taking the time to review and share this great feedback for Erik.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Hi a very good service explain all…

Hi a very good service explain all details clearly, Erik very friendly sorted new phone and wfi system. I have always used the Boston store all time the staff always been friendly and helpful.

November 9, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Graham,

Thank you for reviewing and sharing this great feedback for Erik.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Eric boston Vodafone store

I went to the boston shop and was served by Eric he was amazing very thorough and explained every detail about our plan we purchased two phones I want Eric in the boston Lincolnshire shop to know that we put this review on for him for his quality and professional service that he provided he is an asset to your store

October 6, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Keith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person who served me Erik was so helpful and super friendly and very

The person who served me (his name was Erik) was amazing very polite and friendly.
He was really knowledge in what he was saying, he guided me through the process and made it clear on what I was getting. 5/5 starts.

October 2, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Fernando,

Thanks for the lovely review and fantastic support for Erik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great visit.

Erikas was great with my latest phone renewal. He took the time to discuss phone options. Colour and memory size. We reviewed my current plan and worked to something within my price range and data usage needs. Thank you 😊

September 15, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi George,

Thank you for reviewing. We're pleased to hear about your recent experience and how Erikas was able to help.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service- not rushed and listened

Erick was a perfect gentleman - went through all contract options - did not rush us and gave us time to consider our options - such a lovely caring shop that you are listened to - 100% will visit again

September 15, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Angela, thanks for your feedback for Erick. It's great to see they were patient and took time to explain everything to you.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful & Knowledgeable

Erikas at Boston Vodafone was really helpful. Knowledgeable and polite, sorted out a new contract. Really easy experience.

September 14, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Nicola. Thank you for your review for Erikas. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Attended Vodafone Boston for a enquiry…

Attended Vodafone Boston for a enquiry for Mobil network, a sales advisor named Erik dealt with my enquiry and I found him to be very helpful and efficient. Left store with a good deal that suited my needs .

August 31, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi George. Thank you for your review for Erik. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

See Erikas today in our Boston branch…

See Erikas today in our Boston branch and at lasts I know what my payments were for .
Erikas helped me with my new phone and explained everything to me so now I’m happy well done Erikas

Linda Langdale

August 26, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hey Linda,

Thanks for the lovely review and fantastic support for Erikas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and knowledgeable

Erikas was very helpful, extremely knowledgeable about the products and offers available and provided the best advice and info to find the most suitable device and plan for me, a very pleasant and smooth experience. I am very happy with my new Samsung fold and unlimited data plan :)

August 25, 2023
Unprompted review
Vodafone UK - Boston logo

Reply from Vodafone UK - Boston

Hi Faye. Thank you for your review for Erikas. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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