Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... See more
Company replied
Location
Switch location1 Commercial Road, BH2 5RH Bournemouth, GB
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Gary (Bournemouth Branch) was very, very helpful with issues I had with my iPhone. His care & concern to my situation to resolve things was above & beyond. I very much appreciate his service & happ... See more
Company replied
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... See more
Company replied
We had a wonderful experience at Vodafone in Bournemouth today. Sonia, the advisor who helped us, was incredibly kind, polite, professional, and efficient throughout our visit. She took the time to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bournemouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1 Commercial Road, BH2 5RH, Bournemouth, United Kingdom
4.8
Excellent
171 reviews
Asks customers to review
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Reply from Vodafone UK - Bournemouth
Hey KEVIN,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Liam did a fantastic job navigating…
Liam did a fantastic job navigating through my tricky request amd I appreciated his proactive initiative to work through it. His colleagues were also quick to assist with some technical challenges owing to system limitations and it was great to see their collaborative spirit.
July 17, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thankyou Amy
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like a hard sale at all at the same time offering some great deals, how do you do that. Anyway switched to vodafone in the end.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Stephen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really excellent friendly service from…
Really excellent friendly service from Gary at the Bournemouth store . Looked after us well very friendly and informative. Great customer service
July 11, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Martin,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was truly exceptional
Amy was truly exceptional. In 20+ years as a Vodafone customer she was by far the most helpful, courteous, professional individual I have experienced.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary (Bournemouth Branch) was very
Gary (Bournemouth Branch) was very, very helpful with issues I had with my iPhone. His care & concern to my situation to resolve things was above & beyond.
I very much appreciate his service & happy to give 5 stars.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lovely service from Amy today
Lovely service from Amy today, I got a fantastic deal from her
July 6, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had a wonderful experience at…
We had a wonderful experience at Vodafone in Bournemouth today. Sonia, the advisor who helped us, was incredibly kind, polite, professional, and efficient throughout our visit. She took the time to help us with everything we needed and made the whole process easy and stress-free.
Her customer service was excellent, and we really appreciated her patience, friendly attitude, and professionalism. Sonia is a real credit to the team, and we would definitely recommend visiting this store. Thank you so much for all your help, Sonia! 😊
July 5, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The man 👏…
Liam was a great help maid me feel welcome everything went well the best men in the store 👏👏👏👏
June 21, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Fazel,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, Knowledgeable and Efficent
Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Raymond,
Thanks for the lovely review and fantastic support for Sonya. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy made our experience effortless…
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .
June 19, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Adam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service 10 out of 10
Customer service 10 out of 10. Lovely staff
June 8, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonya was extremely helpful and has…
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey LJ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sonya the new worker was very helpful…
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bournemouth
Hey Christine,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Amy .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!
May 23, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Flew into Vodaphone Bournemouth today
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone
May 19, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just want to say a massive thank you…
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!
May 15, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Shanice,
Thanks for the lovely review and fantastic support for Zac and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful explaining the…
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou
May 13, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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