Vodafone UK - Bournemouth Reviews 158

TrustScore 5 out of 5

4.8

1 Commercial Road, BH2 5RH Bournemouth, GB


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Rated 5 out of 5 stars

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... See more

Company replied

Rated 5 out of 5 stars

Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and... See more

Company replied

Rated 5 out of 5 stars

I re-visited Vodafone Bournemouth branch, luckily the satff Amy helped me again. It was impressive about her flexive and thoughtful service. My husband and I were ready to leave the branch as we did... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through a... See more

Company replied


Company details


Contact info

  • 1 Commercial Road, BH2 5RH, Bournemouth, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Liam was so helpful and friendly

Liam was so helpful and friendly

May 31, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Christine,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was superb!!!!!!

Amy was superb!!!!!!! What a star of an Employee

May 31, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey,

Thanks for the lovely review and fantastic support for Amy .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had such a lovely experience with…

I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

May 23, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Flew into Vodaphone Bournemouth today

Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

May 19, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I just want to say a massive thank you…

I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Shanice,

Thanks for the lovely review and fantastic support for Zac and Gary.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was very helpful explaining the…

Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

May 13, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was very friendly

Andreea was very friendly, helpful, polite and Courteous.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Ali,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great experiance

A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

May 5, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Josh,

Thanks for the lovely review and fantastic support for Amy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service and an incredibly…

Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Harry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yes was nice very good and the name is…

Yes was nice very good and the name is Andrea

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Mr And Mrs,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea, Top Customer Service

Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey SA,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I want to congratulate Kiara at the…

I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Bournemouth

Hey Peter,

Thanks for the lovely review and fantastic support for Kiara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was so helpful and put my mind…

Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

April 26, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey there,

Thanks for the lovely review and fantastic support for Andreea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

April 25, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey Kelly,

Thanks for the lovely review and fantastic support for Kiara and Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I upgraded to an Iphone 17 pro max…

I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁

April 18, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey Hassan,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam is very kind

Liam is very kind, knowledgeable and easy to talk to, very helpful.

April 14, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam is the best

Liam is the best, very helpful, very knowledgeable, very kind.

April 14, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hi Zala, thank you so much for your wonderful review and the amazing support you’ve shown for Liam it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, total amazing with Amy and Hayley very professional they definitely know what they are doing and are willing to go the extra mile.

April 14, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy was fantastic

Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.

April 11, 2026
Unprompted review
Vodafone UK - Bournemouth logo

Reply from Vodafone UK - Bournemouth

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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