Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... See more
Company replied
1 Commercial Road, BH2 5RH Bournemouth, GB
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Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model... See more
Company replied
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and... See more
Company replied
I re-visited Vodafone Bournemouth branch, luckily the satff Amy helped me again. It was impressive about her flexive and thoughtful service. My husband and I were ready to leave the branch as we did... See more
Company replied
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through a... See more
Company replied
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1 Commercial Road, BH2 5RH, Bournemouth, United Kingdom
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Reply from Vodafone UK - Bournemouth

Reply from Vodafone UK - Bournemouth
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

Reply from Vodafone UK - Bournemouth
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

Reply from Vodafone UK - Bournemouth
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

Reply from Vodafone UK - Bournemouth
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

Reply from Vodafone UK - Bournemouth
Andreea was very friendly, helpful, polite and Courteous.

Reply from Vodafone UK - Bournemouth
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

Reply from Vodafone UK - Bournemouth
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

Reply from Vodafone UK - Bournemouth
Yes was nice very good and the name is Andrea

Reply from Vodafone UK - Bournemouth
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

Reply from Vodafone UK - Bournemouth
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

Reply from Vodafone UK - Bournemouth
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

Reply from Vodafone UK - Bournemouth
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

Reply from Vodafone UK - Bournemouth
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

Reply from Vodafone UK - Bournemouth
I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁

Reply from Vodafone UK - Bournemouth
Liam is very kind, knowledgeable and easy to talk to, very helpful.

Reply from Vodafone UK - Bournemouth
Liam is the best, very helpful, very knowledgeable, very kind.

Reply from Vodafone UK - Bournemouth
Amazing experience, total amazing with Amy and Hayley very professional they definitely know what they are doing and are willing to go the extra mile.

Reply from Vodafone UK - Bournemouth
Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.

Reply from Vodafone UK - Bournemouth
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