Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... See more
Company replied
Location
Switch location1 Commercial Road, BH2 5RH Bournemouth, GB
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Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... See more
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Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... See more
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Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bournemouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1 Commercial Road, BH2 5RH, Bournemouth, United Kingdom
4.8
Excellent
183 reviews
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I upgraded to an Iphone 17 pro max…
I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁
April 18, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Hassan,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is very kind
Liam is very kind, knowledgeable and easy to talk to, very helpful.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is the best
Liam is the best, very helpful, very knowledgeable, very kind.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hi Zala, thank you so much for your wonderful review and the amazing support you’ve shown for Liam it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amy was fantastic
Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dealt with the charming Kiara who is a…
Dealt with the charming Kiara who is a credit to your team and handled my query patiently , politely and professionallya
April 8, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey NW,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kiara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
GARY IS AMAZING
GARY IS AMAZING! Goes above and beyond!! Would highly recommend him hes amazing at fixing issues you may have
April 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey there,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua in the Bournemouth branch helped…
Joshua in the Bournemouth branch helped me with such ease and knowledge and made me feel very relaxed as I am genuinely not technically savvy. Legend deserves all the future succeed I know he will have and good luck in his finance degree!
April 3, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Jermaine,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh was very efficient and helpful
April 2, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Jan,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was amazing he did me a great deal…
Liam was amazing he did me a great deal and he’s getting my phone fixed
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Donna,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke with Liam who was very…
I spoke with Liam who was very attentive to my needs and patient with me. He was also able to advise me on the best plans that suited my needs. Very good experience and I had no issues at all
March 28, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really good
Really good , I came there trice and trice I liked it, they really are lovely and care about your device and your feelings
March 26, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was helped by Amy at the Bournemouth…
I was helped by Amy at the Bournemouth branch, and she was very helpful, talked me through why she was doing, offered me the best possible plans. I couldn’t ask for a better customer assistant.
Thanks
March 22, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Fidelis,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Bournemouth store today was…
I visited Bournemouth store today was seen today by Gary . I needed a upgrade on my phone he sorted me out with a upgrade and was very helpful , him and his team were very friendly, it was so nice to find out all the information I was given . 10/10 goes to Gary thank you
March 19, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was amazing..very helpful
March 6, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hi Andrew,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent service from Amy
Amy was very knowledgeable, patient with my lack of knowledge and efficient even when things weren't straightforward. Excellent customer service.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by the delightful Kiara…
I was served by the delightful Kiara who explained everything at my pace as I'm hopeless with technology. She was very patient, kind and caring and is a credit to your company. Thanks a million Kiara, will see you soon.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bournemouth
Hey Daniel,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She’s very lovely and very helpful to…
She’s very lovely and very helpful to me today,
Well appreciated her patience and understanding
February 17, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was very informative
Amy was very informative, kind and honest. She went through all the options and wasn’t pushy.
An asset to the company
February 16, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Bournemouth store
These 5 stars are for the helpful understanding staff in the Bournemouth store, particularly Gary, the assistant store manager, who went above and beyond to do all he could to help with a delivery issue.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Mrs Hill,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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