Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... See more
Company replied
Location
Switch location1 Commercial Road, BH2 5RH Bournemouth, GB
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Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... See more
Company replied
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... See more
Company replied
Although there was a queue, staff were efficient, helpful and very pleasant. It was great to be able to speak to someone face-to-face…a rare thing these days!!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bournemouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1 Commercial Road, BH2 5RH, Bournemouth, United Kingdom
4.8
Excellent
179 reviews
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Sonya the new worker was very helpful…
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bournemouth
Hey Christine,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bournemouth
Hey,
Thanks for the lovely review and fantastic support for Amy .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had such a lovely experience with…
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!
May 23, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Flew into Vodaphone Bournemouth today
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone
May 19, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I just want to say a massive thank you…
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!
May 15, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Shanice,
Thanks for the lovely review and fantastic support for Zac and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful explaining the…
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou
May 13, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Kate,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea was very friendly
Andreea was very friendly, helpful, polite and Courteous.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Ali,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A great experiance
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy
May 5, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Josh,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Incredible service and an incredibly…
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!
May 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Harry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Yes was nice very good and the name is…
Yes was nice very good and the name is Andrea
May 4, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.
April 30, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Mr And Mrs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Andreea, Top Customer Service
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey SA,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I want to congratulate Kiara at the…
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Peter,
Thanks for the lovely review and fantastic support for Kiara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andreea was so helpful and put my mind…
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service
April 26, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey there,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family
April 25, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Kelly,
Thanks for the lovely review and fantastic support for Kiara and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I upgraded to an Iphone 17 pro max…
I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁
April 18, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Hassan,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is very kind
Liam is very kind, knowledgeable and easy to talk to, very helpful.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is the best
Liam is the best, very helpful, very knowledgeable, very kind.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hi Zala, thank you so much for your wonderful review and the amazing support you’ve shown for Liam it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amy was fantastic
Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Bournemouth
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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