Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
28 George Yard, CM7 1RB Braintree, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
Written by the company
28 George Yard, CM7 1RB, Braintree, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5+ stars for Tommy!
Extremely helpful, knowledgeable,very honest, amazing customer service !

Reply from Vodafone UK - Braintree
Amazing service from Jamie was in and out very fast and everything explained efficiently

Reply from Vodafone UK - Braintree
jamie was really helpful and informative when i came in to upgrade my phone. i would highly recommend coming into vodafone in the braintree branch!

Reply from Vodafone UK - Braintree
Jamie was very helpful and got me the best deal possible. Highly recommend!

Reply from Vodafone UK - Braintree
For Jamie-brilliant! Explained things well and excellent service.

Reply from Vodafone UK - Braintree
Jamie was absolutely great at the Braintree store, very thorough and explained everything to me brilliantly.

Reply from Vodafone UK - Braintree
When visiting the vodafone store this morning I was greeted by Jamie. He was very, very helpful and polite. He sorted our contract out with efficiency. We were more than pleased with the deal he gave us. I most certainly would recommend vodafone.

Reply from Vodafone UK - Braintree
Jamie help us set up out new broadband we very happy

Reply from Vodafone UK - Braintree
It was a nice experiance ,highly recomended vodofone

Reply from Vodafone UK - Braintree

Reply from Vodafone UK - Braintree
Jamie was very helpful and sorted the contract out quickly.

Reply from Vodafone UK - Braintree
Very helpful staff, Jamie assisted very well with my order of a new iPad.

Reply from Vodafone UK - Braintree
I have just ordered a new broadband package for my mother on out Together account. We were served by Jamie at the Braintree branch and the whole process was seamless. As a long term Vodafone customer I have always had a good experience and this one was no exception. Thank you.

Reply from Vodafone UK - Braintree
Jamie was very helpful everything went very smoothly

Reply from Vodafone UK - Braintree
Today’s experience was a dream compared to yesterday’s incompetent member of staff. The staff member was so helpful, polite upgraded my dad’s phone without any problem. Staff member was Jamie he is the best. Thank you Jamie.

Reply from Vodafone UK - Braintree
Efficient, friendly service from Jamie that was very helpful

Reply from Vodafone UK - Braintree
Jamie, very friendly..very helpful..useful information given! Thank you Jamie !

Reply from Vodafone UK - Braintree
Ryan was extremely helpful when I came in to sort out getting a new iphone. I have been a Vodafone customer for years and never had an issue. He was super friendly and made the whole thing efficient and easy to understand.

Reply from Vodafone UK - Braintree
I was very happy with the service and Jamie is very polite and helpful.
Thank you

Reply from Vodafone UK - Braintree
Ryan gave me a grsat deal on my sim

Reply from Vodafone UK - Braintree
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.