Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Braintree
Hey Graham,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ryan was so helpful with sorting my…
Ryan was so helpful with sorting my phone for me, got the issue sorted in under 10 minutes, thank you so much :)
December 6, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Issey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a small issue with a new SIM card…
Had a small issue with a new SIM card we got in the week, came in to see Ryan and he got it sorted in a matter of minutes. Great service as always
December 6, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Max,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade of phone
Ryan from the braintree store was very helpful and informative. Went through all of my options and what the costs would be. Upgraded for a new phone with a trade in. All in all great customer experience!
December 1, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Dan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brisk and satisfactory
Brisk and satisfactory. Sorted out good new sim only contract
November 8, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi. We're happy to hear that you found our service brisk and satisfactory. We appreciate you choosing us for your new SIM-only contract. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was really helpful and very…
Jamie was really helpful and very informative. Would definitely recommend.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi. We're happy to hear that you found our team member helpful and informative! We appreciate you recommending us and thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hi. We're happy to hear that the assistance was helpful. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Ryan who was lovely and…
I was served by Ryan who was lovely and very helpful! Great personality, very informative and completed all the tasks I need doing quick and efficiently.
November 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Jamie was very helpful and informative…
Jamie was very helpful and informative was a great experience inside the shop
November 4, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ryan really helped me out today in…
Ryan really helped me out today in store and gave me a better sim
October 11, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ryan was superb
October 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
head ryan dealing with my new phone…
head ryan dealing with my new phone contract. 10/10 very polite, very explanatory. can’t fault the whole exper
October 6, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Paul,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ryan was friendly
Ryan was friendly, helpful and managed to significantly reduce monthly costs
October 3, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Ryan did an amazing job for me and my…
Ryan did an amazing job for me and my dad
October 1, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Nicola,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I spoke with Jamie in the Braintree…
I spoke with Jamie in the Braintree store. He was very friendly and polite. He had a very approachable and professional attitude.
September 17, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Susan. Thank you for your review for Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was a real help setting up my…
Thomas was a real help setting up my new business account. Will return again
September 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi James. Thank you for your review for Thomas. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie
Jamie was very knowledgeable on the products and sorted the best deal for our requirements. He was very helpful and we came away happy with a new phone ready to use.
September 14, 2025
Unprompted review
Reply from Vodafone UK - Braintree
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was very helpful and made the…
Jamie was very helpful and made the purchase very simple - the different options were explained very well
September 14, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Jamie is great
Jamie is great. Really helpful.
I wanted some advice and he was very patient with me and I ended up upgrading my phone. Thank you for your help Jamie.
September 11, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Jamie was very helpful and got me the…
Jamie was very helpful and got me the best plan. Thank you
September 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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