Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
173 reviews
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went in to get an upgrade ryan was…
went in to get an upgrade ryan was amazing with giving me a hand with upgrading my new phone went through it all with me good service very nice
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Nathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the pleasure of dealing with Jamie…
Had the pleasure of dealing with Jamie when I came in looking for a new iPhone and found him polite and very knowledgeable and listened to what I wanted and matched my requirement’s top man
Nik Trevillion
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Nicholas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Done a great job helping out on issue
Done a great job helping out on issue I had with online team. Would recommend to go in shop in future as far more helpful.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie was a big help and offered useful…
Jamie was a big help and offered useful information and friendly assistance
August 2, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Jason,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Ryan
Great customer service from Ryan, patient, knowledgeable and courteous. Will always return to store
August 1, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily-Mai
Emily was absolutely amazing transferring my phone over to my new phone, I highly recommend her
July 30, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey there,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie served me & gave me an excellent…
Jamie served me & gave me an excellent service, 10/10
July 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Roger,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hey Rhys,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie has done a fantastic job with…
Jamie has done a fantastic job with giving me exactly what I asked for. His customer service skill were perfect. I will definitely come back.
Michelle kirk
July 11, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan 1st class service very…
Ryan 1st class service very knowledgeable
July 10, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Alan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan gave me great customer service and…
Ryan gave me great customer service and support he answered all my questions.
Great job will recommend to all my friends and family
July 8, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Eric,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful took time to do what was needed. Couldn't, be more helpfull
Excellent service couldn't, ask for better service
June 17, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Rita. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful
Jamie was very helpful, he knew everything I asked was curtious and very pleasant
June 16, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey. We're happy to hear that you found our team member helpful, courteous, and pleasant. We appreciate you taking the time to share your positive experience!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie help me transport my daughter…
Jamie help me transport my daughter from one plan to another at a reduced cost and confirmed that I could upgrade
Her phone to a 16 in 3 months times
At a nominal additional cost I would highly Recomment Vodafone and especially Jamie in the Braintree store
June 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Mark.
Thank you for your positive feedback.
Vodafone Social Media Team
Amazing and friendly
Came into store and Jamie was really helpful and couldn’t do enough for us. Thank you
June 7, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Ed.
We're happy to hear that you had such a positive experience in our store.
Thanks,
Vodafone Social Media Team
Ryan was absolutely amazing and so…
Ryan was absolutely amazing and so helpful! Wish I had come in to the Braintree shop sooner!
June 6, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jodie, we are ecstatic to hear about your fantastic recent experience. It's great to hear Ryan was so helpful. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Jamie was brilliant and extremely…
Jamie was brilliant and extremely helpful. He advised us with a plan that would suit our needs. He has been brilliant everytime we have dealt him myself, my daughter and my mum have all had fantastic service from him regarding phones and broadband
June 1, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Vikki,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Braintree Store and was…
Visited Braintree Store and was assisted by Ryan who was amazing. Explained everything clearly and had a good understanding of what I needed and got. Thanks Ryan 👍🏻
May 24, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Amy,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was helped by Ryan who was excellent…
I was helped by Ryan who was excellent at keeping me calm over the thought of not having a phone due to dodgy charger point. Was due an upgrade and Ryan helped me find the right phone for me. Thank you so much for your excellent customer service 😀
May 13, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Con,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service from Alex today. Very knowledgable and thorough. Would recommend.
May 12, 2025
Unprompted review
Reply from Vodafone UK - Braintree
Hey Laura,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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