Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
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See what reviewers are saying
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
173 reviews
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Outstanding Service!
Luke was a massive help getting me a great deal on a new line with the handset I wanted!
November 24, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Mark,
Thanks for reviewing and sharing your feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Went in to store to transfer data from…
Went in to store to transfer data from old phone to my new one and Luke made us feel so welcome and talked us through the whole process. He is a asset to the team and we will definitely come back in for anything
November 10, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Kim,
Thank you for reviewing and sharing your experience. It's great to hear Luke provided good service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was served today by Luke
I was served today by Luke. He was extremely helpful. Talked me through all my options. He was very professional yet at the same time friendly. He answered all my questions and helped me find the best deal for me. Would definitely go back to Luke at Braintree if I needed any further assistance.
November 9, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Janice. Thank you for your review for Luke. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to all the lads helping me…
Thank you to all the lads helping me out on my new phone and the issue on my account. Think it was Luke Marc and Dannie.
Really restored my faith in Vodafone after a bad experience over the phone withcall centre.
Thanks lads and have a merry holidays.
November 7, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Joshua,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Started a new contract with Vodafone…
Started a new contract with Vodafone today visited the store and met Scott Scott greeted me and went through contracts and found me the perfect phone very happy.
October 30, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Simon,
Thanks for reviewing and sharing your feedback for Scott.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke was a fantastic help to me getting…
Luke was a fantastic help to me getting an issue with my handset sorted and setting me up with a much better monthly plan than I was on elsewhere, could not have been made to feel more comfortable.
October 30, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Stuart,
It's great to hear about your recent experience. Thanks for reviewing and sharing this feedback for Luke.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Needed an upgrade on my sim as it ran…
Needed an upgrade on my sim as it ran out and Scott helped me pick a cheaper plan with more data very happy
October 30, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Roger. Thank you for your review for Scott. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was fantastic
Luke was fantastic, nice to have someone that genuinely cares about the customer. Very rare to see.
Thanks
David
September 18, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey David,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service from Mark
Excellent customer service from Mark. Not only did he explain everything clearly. He made sure I fully understood. Thank you.
September 15, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Thanks for your review Luke. It's great to hear Mark took the time to explain everything for you.
Thanks, The Vodafone Social Media Team
Knowledgeable staff member no pushy…
Knowledgeable staff member no pushy sales gave me all the options available unless some store experiences where you get sold what they want you to buy not what’s best for you
I can only presume it’s under new management at this franchise as they were appalling before
September 13, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Simon,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service from Mark and…
Great customer service from Mark and Luke,they made me feel so welcome and comfortable while sorting an issue with my phone and helped me get a new one and get it all set up.
September 11, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Samantha,
This is such an amazing review for Mark and Luke. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chris was very helpful with my upgrade
August 24, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jean. Thank you for your review for Chris. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from the team
Great service from the team. They were understanding.
July 31, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Friendly staff
July 31, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Wendy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great customer service from the guys.
July 31, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Lee. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott helped me get a new phone as mine…
Scott helped me get a new phone as mine was broken very helpful 10/10 service and manners and knowledge
July 27, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Geoffery,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Kelly was amazing today
Kelly was amazing today. So helpful.... best service in a phone shop ever!
July 13, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Emma,
This is an amazing review to hear for Kelly. Thanks for taking your time to share this.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service by Kelly
Great service by Kelly. Pity we didn’t receive this service 5 weeks ago in Lowestoft
July 9, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi. Thank you for your review for Kelly. Minus your prior experience, It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was so helpful
Luke was so helpful! Even 5 minutes before closing he couldn’t do enough
June 21, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Annabelle,
This is lovely feedback for Luke. Thanks for taking your support.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from Braintree Vodafone
Saved money, got a new phone and very smooth process by John and Kelly 👍 Great service, cannot fault this store
June 20, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Peter,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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