Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Location
Switch location28 George Yard, CM7 1RB Braintree, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Braintree
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
28 George Yard, CM7 1RB, Braintree, United Kingdom
4.9
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A really good experience
Kelly was really helpful and gave me the information I needed. She took a lot of trouble retrieving the information from my old non working phone to the new phone I purchased.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Pauline,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hey Shivam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and saved us money too
Very helpful and saved us money too. Thank you Kelly
June 12, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Gina,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Welcomed with such excellence from John…
Welcomed with such excellence from John and Michael. They helped me pick the right phone for me and helped me set it up! Great service
May 23, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Brian,
This is a great review for John and Michael. I’m glad to hear you found the best phone for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic customer service from a young…
Fantastic customer service from a young woman named Kelly Voang. She helped me sign up for a new sim contract giving me great information and help all throughout the process. Will defintely be coming back to her for any help with my new sim.
May 20, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Kelvin,
Thanks for the amazing review for Kelly, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The team on site were very helpful and…
The team on site were very helpful and friendly. They knew the products well and helped us pick the right devices for our needs.
May 15, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Paul. Thank you for your review for our Braintree team. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hi Stephen. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Recommend
Very friendly staff, no problem was too big for them. Every time I come into the shop they help me out. Thank you Kelly and Luke for helping
May 5, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hi Jennie,
This is a lovely review for Kelly and Luke. Thanks for your kind words.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Braintree store - very good…
Braintree store visit was a very good experience, staff were knowledgeable and patient, everything was explained in a clear manner.
April 23, 2023
Unprompted review
Reply from Vodafone UK - Braintree
Hey Lenny,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Braintree
Hi Liz,
Thanks for your review here and haring that our store have provided fantastic service to you.
It's always lovely to hear this. If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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