Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... See more
Company replied
I would never think that I would say that I am soooo happy being with Vodafone. The Brent Cross branch is the best. Sham helped me sooo much as I am really bad with phones. Super friendly. Great serv... See more
Company replied
It was very efficient and thoroughly helpful! The employee Malai was very nice and gave me all the assistance I needed and it was a great experience.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
4.9
Excellent
261 reviews
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Sham was amazing!!
We had the best service we’ve ever received at Vodafone in Brent Cross. We saw Sham who greeted us as soon as we walked in and went over and beyond to help us with our query. He took his time to listen to our issue and straight away put us at ease as he came up with a solution. He was determined to get us the best deal and took his time to ensure my husband and I were sorted out. He is a credit to the team and we are so pleased to have moved to Vodafone, thanks to Sham.
June 29, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was helped by Darsh today
I was helped by Darsh today, he was excellent and got me a great deal on a new phone. I'm really happy with the outcome and the service.
June 25, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service in purchasing a new phone & renewing contract. Cristina was very efficient, helpful & patient. I particularly appreciated her assistance as I'm a technophobe. Glad to be with Vodafone.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nizam is a fantastic communicator and…
Nizam is a fantastic communicator and knows his products. Great brand ambassador. Found me a discount Great guy
June 15, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Luke,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chirag gave excellent service and gave…
Chirag gave excellent service and gave me a very good deal on my phone plan.
June 15, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Shpresim,
Thanks for the lovely review and fantastic support for Chirag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service from Seyon
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process . Highly recommend you visit Seyon at Brent Cross . Thanks kindly for helping us and your patients.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Darsh has been very helpful and patient…
Darsh has been very helpful and patient with me, gave me a good deal and reduced my line rental cost. Thank you so much Darsh
June 7, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Amina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Deise was lovely
Deise was lovely. Helped me with everything I needed. Such a lovely lady. Thanks a lot for your help
May 24, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Avoid Fix&Go! They ruined my iPhone with cheap, non-genuine parts
I used Fix&Go Brent Cross (Ref: REP0068989) for a battery change, but they damaged my original Apple screen. They replaced it with a non-genuine part without my permission. This new screen is poor quality with thick black borders that make the display smaller than the original. Unacceptable service—they must replace it with a genuine Apple screen.
May 17, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Mo,
I'm genuinely very sorry to hear that you had such a negative experience with our Fix&Go team. This is absolutely not the way we want our customers to be left feeling!
So we can look into this further, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brent Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was great
It was great. The staff is friendly and Seyon was quite helpful!
May 5, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Lisaulys,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!
May 2, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mr Seyon in Brent Cross give us a good…
Mr Seyon in Brent Cross give us a good costumer service.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Elsa,
Thanks for the lovely review and fantastic support for Seyon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to Brent Cross branch to sort…
I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.
April 20, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Abir 🙂 It's great to see you had some great help from one of our staff members in the Brent Cross store. Thank you for providing this feedback. If you ever need any help in the future you know where we are. Liam
Amazing service by the senior store…
Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!
April 16, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Darsh was super helpful and…
Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Tina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ms Deise customer service is brilliant
Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS
April 4, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brent Cross saved the day
We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.
Going to Brent Cross was a breath of common sense and fresh air with excellent service.
They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.
Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.
They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.
He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.
Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
HeyJonathan
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Seyon gave great customer service
Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch
March 16, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Ben,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Deise was really amazing really good…
Deise was really amazing really good experience in brent cross!
March 13, 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Amir,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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