Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
Company replied
Location
Switch location20 High Street, CM14 4RG Brentwood, GB
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See what reviewers are saying
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... See more
Company replied
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... See more
Company replied
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brentwood
Written by the company
Contact info
20 High Street, CM14 4RG, Brentwood, United Kingdom
4.9
Excellent
101 reviews
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Reply from Vodafone UK - Brentwood
Hey Sue,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a load of problems with my data usage
Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey David,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service by Alfie
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for my daughter—that suited our individual needs. He was kind, patient, and very knowledgeable, and I was also pleasantly surprised by his Spanish skills! Excellent customer service. Thank you, Alfie.
June 26, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Encarna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was excellent service would…
Michael was excellent service would hugely recommend!
June 5, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Graham,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Don't normally do reviews but I received excellent customer service form young Alfie today at the Brentwood store despite the fact that he was on his own and somewhat busy.
Note to Vodafone; these are the staff you need to keep!
And guess what? He didn't even ask for a review!
May 22, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful staff member. Kind approachable and knowledgable.
May 16, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Susan,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alfie was super helpful
April 20, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Jane,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Experience
I had an excellent experience with Michael today. He was very knowledgeable about the phones and available contracts. I left with a deal I was very happy with. I would highly recommend this store.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Jag,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alfie in brentwood
I came into Brentwood after trying to find help to fix my sims Alfie was very helpful in sorting everything out for me with no problem
March 25, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Nuri,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Local Phone Upgrade
Went in to my local store and spoke to Chloe to see if I can get a new phone as I was due a upgrade as I had a Samsung A32 5g since release, we spome about phones and recommended phones as i wanted something that was up to date but didnt need to be the lastest phone and I didnt mind 2nd hand as well but i wanted to ideally keep my current air time, we found a S35 FE that allowed me to keep my air time and it is relatively upto date as well as recommending a tablet for any extra needs, her and the other instore staff was friendly and polite as well as very helpful
March 2, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Nathan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very helpful and professional
Chloe was very helpful and professional
March 1, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael and Alfie were very…
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me with. They helped me pick the right package, I am going home a happy customer. I would highly recommend Vodafone, Brentwood!
February 28, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Broadz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful service, good information given and extremely helpful.
February 15, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Once again i popped into voda and the…
Once again i popped into voda and the staff were absolutely wonderful very patient and chloe was so helpful and spent quite a time explaining things for me on how to use my phome effectively and also chris was very helpful and they make a good team
January 27, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional Service at Brentwood. Mike is the best in the Business
I had an absolutely brilliant experience at the Vodafone Brentwood store on the High Street. From the moment I walked in, I was greeted immediately by the friendly team.
I worked with Mike, who was incredibly helpful. He explained everything clearly and made the process of taking out a new contract seamless. This is hands down my favorite Vodafone branch. The best experience I’ve had with the company.
If you need honest, clear, and friendly service, ask for Mike
January 23, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Chi,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The High St presence along with the…
The High St presence along with the positive interaction provided by your manager, Michael, at the Brentwood, Essex branch ensures our continued relationship with Vodafone.
January 14, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful with good advice
My aim in going to the store in Brentwood was to see if I could get a better deal switching from another phone provider to Vodafone. Christopher was really helpful and did everything he could to find me the best deal that matched my requirements.
There was no hard sell just good advice which I appreciated.
January 4, 2026
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brentwood
Hey Laura,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He was Brilliant. What a guy!
I walked into the branch, with a very big request 15mins before closing and Alfie was fantastic. He not only answered all my questions but provided me with outstanding service, whilst making sure I fully understood everything he was doing on my account. He was brilliant! Hats off to Alfie, what a guy! Thank you so much.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Gemma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful experience with Chloe
Wonderful experience with Chloe. Moved from O2 after expensive rates. Chloe offered me a great deal. Was smooth transition and was very professional and great communication. Will come back to this store again!
November 14, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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