Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
Company replied
Location
Switch location20 High Street, CM14 4RG Brentwood, GB
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See what reviewers are saying
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... See more
Company replied
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... See more
Company replied
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brentwood
Written by the company
Contact info
20 High Street, CM14 4RG, Brentwood, United Kingdom
4.9
Excellent
101 reviews
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Chloe was very helpful and patient with…
Chloe was very helpful and patient with sorting out our new mobiles and contacts would highly recommend Vodafone
April 13, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hey E Lacey,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
From start to finish
From start to finish, my sales experience with Michael was nothing short of superb! Michael was knowledgeable, attentive, and genuinely focused on understanding, my needs rather than just making a sale. He took the time to explain all the options clearly, answered every question with confidence, and that made me feel like a valued customer throughout the experience. Highly recommend!
April 8, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback. It brings us great joy to hear how Michael was able to sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike & Chris
Exceptional customer service from Mike and Christopher today who gave me 2 amazing deals on my sim only plans. 2 delightful, caring, dedicated and also funny people determined to solve my problem. A huge credit to your company
April 7, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Roger,
Thanks for the lovely review and fantastic support for Mike and Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from Michael thanks…
Fantastic service from Michael thanks for all your help.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael was outstanding service
Michael was outstanding service, got me the deal I wanted in quick succession, the rest of the staff was so welcoming, would highly recommend this store
March 17, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Margaret,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent Experience
Alfie at Vodafone Brentwood was brilliant in assisting me with setting up my new phone.
He was patient and took time to explain all that I did not understand
February 27, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Carol,
We appreciate your positive feedback for Alfie. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Natalie
Natalie , Chloe and Alfie were wonderful and very helpful full of information.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Naila. Thank you for your review for Natalie, Chloe and Alfie. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager in the staff were…
The manager in the staff were excellent, courteous and also full of information of considerable use to me
February 11, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Syed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was exceptionally helpful today
Chloe was exceptionally helpful today, her knowledge and patience very much appreciated. Customer service at its best. Thank you Chloe.
January 27, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Carol. Thank you for your review for Chloe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mike and Chris were brillant
Having come to Vodafone shop to renew my contract. I was extremely pleased with the knowledge and help I was given by Mike & Chris. It was so easy and a pleasure to be served by them.
Thank you both
January 27, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Agnes,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The experience was great
The experience was great, faultless from Mike
January 27, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Paul,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Vodafone
The staff named Mike stayed beyond his work hours to support my phone upgrade and moving all my data to the new phone etc. I have never met such a kind and gentle person in a long while. Thank you Mike. Thank you Vodafone. I am grateful
January 3, 2025
Unprompted review
Reply from Vodafone UK - Brentwood
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Brentwood 5, Liverpool nil.
I’m doing two reviews here. The 5 star review is for the Brentwood store. My daughter, a student in Liverpool, me the account holder in Brentwood. Apple replaced a faulty phone but it had an eSIM. No phone connection. Staff in the Brentwood store could not have been more helpful, including trying to get the eSIM reactivated and FaceTiming the Liverpool store to go through the identification details while my daughter and I were in the stores. Make it clear that Liverpool did not help at all and one employee was very unhelpful and rude to both my daughter and the staff in Brentwood. So this is a lovely review of Brentwood, not of Liverpool.
November 9, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Catherine,
Thanks for your lovely review for our Brentwood and Liverpool stores. This is a great way that they helped to get your daughters phone connected again. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgrade gone ahead smoothly just…
Upgrade gone ahead smoothly just awaiting delivery of new device.
Michael had helped throughout the transaction
Order number CDH-0000000357412672
November 8, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Tim,
Thanks for letting us know what an amazing job Michael did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I found michael to be polite very…
I found michael to be polite very helpful and has saved me money on my monthly bill. He is very clued up on all the phones and systems.I would definately recommend him to friends.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing
Absolutely amazing. The staff Mike was quite insightful and professionally amicable with all recommendations 👌.
October 1, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Oscar,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Mike's great customer service provided.
Thanks,
The Vodafone Social Media Team
Michael was really attentive to my…
Michael was really attentive to my needs and sorted me out with a new device as mine was broken. Top quality service from the chap!
September 2, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Les. Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the support Michael has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Michael
Michael, Chris & Jahir were very helpful and recommended me the right things I am so pleased i came into this shop they were so efficient. I would 100% recommend this shop as they have gone the extra mile for me
June 15, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Michael was fantastic and very…
Michael was fantastic and very attentiveto my needs and ordered exactly what I needed
June 11, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Tunde,
Thanks for sharing your fabulous feedback for Michael. If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A shout out to the guys at Vodafone in…
A shout out to the guys at Vodafone in Brentwood, Essex. I was having problems with my iPhone, which I couldn’t resolve myself, despite following numerous suggestions on line. I thought I’d have to visit an Apple Store for a repair or buy a new phone. But the guys at the shop in Brentwood solved the problem in a few minutes. Great team, knowledgeable, polite and friendly. I’ve been with Vodafone for approx 20 years, the service and support is excellent.
May 23, 2024
Unprompted review
Reply from Vodafone UK - Brentwood
Hi Janet,
Thank you for your review, and for sharing the experience you've had in the Brentwood store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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