Vodafone UK - Bridgend Reviews 

146
TrustScore 5 out of 5

4.9

Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB


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Rated 5 out of 5 stars

Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome

Company replied

Rated 4 out of 5 stars

Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.

Company replied

Rated 5 out of 5 stars

I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more

Company replied

Rated 5 out of 5 stars

Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.

Company replied


Company details


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  • Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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4.9

All reviews

(146)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Martin and Nelle were absolutely…

Martin and Nelle were absolutely incredible, after being with Vodafone for 20 years +, this has got to be the best experience ive ever had! Promotions and payrises required!

August 13, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Sharon, ​

Thanks for the lovely review and fantastic support for Martin and Nelle. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was absolutely great

Martin was absolutely great! Thank you so much for your support transferring all my data! Absolute STAR!!

August 13, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey David,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was super good

Martin was super good! Totally recommend him and the store in Bridgend!

August 5, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey HM,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Email account problem.

Danielle was able to sort out a problem with my email accounts quickly and efficiently. She was very polite and pleasant throughout the process.

August 4, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Brian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Teo helped me with issues regarding my…

Teo helped me with issues regarding my sim. Great experience!

July 31, 2025
Unprompted review
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Reply from Vodafone UK - Bridgend

Hey Debbie,

Thanks for the lovely review and fantastic support for Teo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Served by chanelle in the Bridgend store for my upgrade and husbands sim upgrade.

July 30, 2025
Unprompted review
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Reply from Vodafone UK - Bridgend

Hey Geraldine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our experience was very positive


Our experience was very positive. Everything was explained to us clearly and staff were very friendly.

July 21, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Alistor,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chantelle helped me transfer my info…

Chantelle helped me transfer my info from my old phone it was quick is easy

July 19, 2025
Unprompted review
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Reply from Vodafone UK - Bridgend

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chantelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Danielle helped me remove lots of bad apps on my phone. I can use my phone again;

Thank you to the Bridgend store!

July 17, 2025
Unprompted review
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Reply from Vodafone UK - Bridgend

Hey Leslie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Danielle was great in the Bridgend…

Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.

July 14, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Idris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Friendly staff helped set up my new phone.
Chanelle was Very informative.

June 9, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Paul,

Thanks for the lovely review and fantastic support for Chanelle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Channelled was brilliant

Channelled was brilliant. Done everything a1

June 3, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Robert,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and professional

Very helpful and professional

May 3, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Angela,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well done Vodafone Bridgend

The staff are very helpful and nothing was too much trouble. I strongly recommend going to see them if you have a problem setting up your new phone and with the transfer of all your photos and contacts.

April 27, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan managed to fix my phone and remove…

Dan managed to fix my phone and remove the virus. Explained what he was doing and for it working again. Very polite excellent service

May 1, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Sue,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help with phone transfer

Help with phone transfer. Transferred everything across and got my phone set up.

May 1, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Diane,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Such a helpful crew at Bridgend

Such a helpful crew at Bridgend
So informative and patient
I will not hesitate to come in for advice again
Thank you all very much

April 15, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Helen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much for helping me switch…

Thank you so much for helping me switch from O2 to Vodafone. Excellent service from Martin!

April 16, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Tina,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chanelle was a very helpful agent gave…

Chanelle was a very helpful agent gave excellent service and advice. My experience was amazing today 🙌 💖

April 10, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Sian,

Thank you for your review. It's always a pleasure to read such positive feedback.

If you ever need assistance, please don't hesitate to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, fixed all my account issue and got me a cheap contract.

April 9, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Neil,
 
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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