Vodafone UK - Bridgend Reviews 

146
TrustScore 5 out of 5

4.9

Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome

Company replied

Rated 4 out of 5 stars

Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.

Company replied

Rated 5 out of 5 stars

I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more

Company replied

Rated 5 out of 5 stars

Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.

Company replied


Company details


Contact info

  • Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

42,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

March 26, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Thanks for letting us know how great our service was today Lorraine.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Martin in the bridgend store got me…

Martin in the bridgend store got me some amazing deals! Thank so much!

March 5, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Gareth,

We’re grateful for your fantastic feedback for Martin, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was great

Martin was great! He managed to get all my data transfered from my broken phone! Definitely recommend him! 10/10

March 5, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Lynne,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New contract

The staff at Vodafone bridgend are really helpful especially Gary he got me a great deal which I was really happy with.

February 18, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Larry,

This is a great review for Gary and the team. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Rated 5 out of 5 stars

I have been with vodaphone for years…

I have been with vodaphone for years the guys are really helpful nothing is to much trouble the guy that served me today was fantastic Gary was amazing won't go anywhere else

February 2, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Jeffrey,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Ewan.

February 2, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Debra,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, so quick helpful and efficient cant thank Vodafone bridgend enough x

February 1, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with the service received…

Very pleased with the service received from Chanelle and partially from Gary.

January 14, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Roger,

Thanks for your review for Chanelle and Gary. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Gary and the team are always really…

Gary and the team are always really helpful. They transferred all my data from my old phone to my new one. Thank you.

January 14, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Malcolm,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin has been very kind and very…

Martin has been very kind and very helpful, he really does deserve appreciation. Amazing at his job and also told me about a free watch

January 4, 2025
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store manager Gary was very helpful

Store manager Gary was very helpful, great service I would highly recommend this shop

December 26, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Sharon,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Chanelle was Very friendly helpfully…

Chanelle was Very friendly helpfully and efficient. Set us up with no issues or problems. Would recommend any time.

November 16, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Dee,

Thank you for taking the time to leave us a 5 star review and thank you for the recommendation.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Served by both chanelle and chantelle.

Served by both chanelle and chantelle.
Got my phone sorted and transfered with ease.

November 5, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Kelvin,

Thanks for sharing your fabulous feedback for Chanelle and Chantelle. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service in the bridgend store

amazing service in the bridgend store. martin made sure all my data was transfered to my new phone and took me through everything simply. thank you

November 2, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hello, Jennifer,

It's great to hear about the positive experience which you had with Martin. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Martin in Bridgend

Great service from Martin in Bridgend. A true asset to the store! Thank you again 😀

November 1, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Thanks for your fab feedback for Martin and our team in Bridgend 😀
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Chanelle made my experience so much…

Chanelle made my experience so much easier than I was expecting! I dread phone shops from previous experiences! I went into store 14th October in the morning and was greeted by Chanelle who helped and broke down the information I needed regarding my billing issue. 5* service!

October 14, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Tammy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been dealing with Chanelle in the…

Been dealing with Chanelle in the Bridgend office. Very helpful and knows her stuff. Great service and an asset to her employer

October 12, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Matt,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and thank you for the feedback about Chanelle.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I'm not skilled with mobile phones (in…

I'm not skilled with mobile phones (in my 70s) so to find a team that is knowledgeable and, above all friendly, is worth a lot. These are definitely the best locally. Thanks Gary, Martin and Chantelle

October 3, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Jackie. Thank you for your review for Gary, Martin and Chantelle. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gary has been very helpful today

Gary has been very helpful today. He helped transfer all of my information

October 5, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look