Vodafone UK - Bridgend Reviews 

146
TrustScore 5 out of 5

4.9

Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB


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Rated 5 out of 5 stars

Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome

Company replied

Rated 4 out of 5 stars

Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.

Company replied

Rated 5 out of 5 stars

I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more

Company replied

Rated 5 out of 5 stars

Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.

Company replied


Company details


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  • Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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1-star

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4.9

All reviews

(146)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, thank you Chanelle

October 5, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gary in the Bridgend…

Great service from Gary in the Bridgend store. He helped me pick a new phone and transfer all my data from my old Samsung to a new iPhone.

October 2, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi John,

Thank you for taking the time to leave us a 5 star review and the feedback about the team in Bridgend store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Served by channelle who sorted my…

Served by channelle who sorted my phone and data transfer.
Very pleased

September 25, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Paul,

It's great to hear about your experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

excellent sercive from Martin and team…

excellent sercive from Martin and team in the bridgend store. would definitly reccomend Martin to family and friends.

September 20, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Andrew,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice greeting

Nice greeting - very helpful member of staff

September 10, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Vivienne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone purchase

I have always found Vodafone staff helpful and their advice always constructive. I would definitely recommend for advice and at attention.

August 24, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Ann,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin in the Vodafone store in…

Martin in the Vodafone store in Bridgend was very patient with me, he got my new phone up and running in great time. A true asset the the town! Thank you Martin!

August 24, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Brenda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Martin and Ewan…

Excellent service from Martin and Ewan in the Bridgend store. They helped me with a internet connection problem. All fixed and working now

August 12, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Colin,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

August 4, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hello Clare,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chantelle served me and was very…

Chantelle served me and was very professional and helpful. I wanted to add a phone to my existing package, she was very good, and also helped me transfer all my apps.

July 31, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Bridgend,

Thanks for reviewing and sharing this feedback for Chantelle.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Went in with a broken phone got an…

Went in with a broken phone got an upgrade with everything transferred in less time than I expected

July 27, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Alan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in with my daughter to get a new…

I came in with my daughter to get a new contract and ended up getting a new contract with Vodaphone, Gary was SO helpful and genuine, felt very relaxed and I would recommend...very happy customer.

July 20, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Mrs Sawyer,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new deal Gary helped set up.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Martin and…

Exceptional service from Martin and Ewan in the Vodafone store. We got two phones on upgrade and paid for roaming pack for our holiday tomorrow. Thank you both

July 18, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Thanks for your fab feedback for our team Kay 😊
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Able to do everything for me in one…

Able to do everything for me in one visit

July 12, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi June,

We love to hear it! Thanks for the feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Really pleased with my new phone. Certainly would recommend Vodafone

June 8, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Sandra,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Martin in the…

Great experience with Martin in the Vodafone store in Bridgend. I got a new phone and all my data switched over.

June 3, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Dean,

Thanks for reviewing and sharing this feedback for Martin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Nothing was too much trouble for Gary. Explained everything and everything was done professionally. Thank you.

June 1, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey there,

We're so happy to hear this! Thank you for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin in the Bridgend Vodafone store…

Martin in the Bridgend Vodafone store managed to log me into my email address after multiple attempts failed in other stores!

Thank you Martin

June 1, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hey Mark,

Thank you for taking the time to share this 5 star feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service given in the Vodafone…

Great service given in the Vodafone store, helping me transfer all my data from my old broken phone. Martin did a really great job. Thank you.

May 30, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Richard. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Called in to Vodafone bridgend, spoke to Martin who spent over an hour transferring data from my elderly mums ancient phone to her new one. He couldn't of been more helpful

May 20, 2024
Unprompted review
Vodafone UK - Bridgend logo

Reply from Vodafone UK - Bridgend

Hi Lisa,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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