Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Company replied
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more
Company replied
Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.
Company replied
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Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom
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Reply from Vodafone UK - Bridgend
Great service from Gary in the Bridgend store. He helped me pick a new phone and transfer all my data from my old Samsung to a new iPhone.

Reply from Vodafone UK - Bridgend
Served by channelle who sorted my phone and data transfer.
Very pleased

Reply from Vodafone UK - Bridgend
excellent sercive from Martin and team in the bridgend store. would definitly reccomend Martin to family and friends.

Reply from Vodafone UK - Bridgend

Reply from Vodafone UK - Bridgend
I have always found Vodafone staff helpful and their advice always constructive. I would definitely recommend for advice and at attention.

Reply from Vodafone UK - Bridgend
Martin in the Vodafone store in Bridgend was very patient with me, he got my new phone up and running in great time. A true asset the the town! Thank you Martin!

Reply from Vodafone UK - Bridgend
Excellent service from Martin and Ewan in the Bridgend store. They helped me with a internet connection problem. All fixed and working now

Reply from Vodafone UK - Bridgend
Chantelle served me and was very professional and helpful. I wanted to add a phone to my existing package, she was very good, and also helped me transfer all my apps.

Reply from Vodafone UK - Bridgend
Went in with a broken phone got an upgrade with everything transferred in less time than I expected

Reply from Vodafone UK - Bridgend
I came in with my daughter to get a new contract and ended up getting a new contract with Vodaphone, Gary was SO helpful and genuine, felt very relaxed and I would recommend...very happy customer.

Reply from Vodafone UK - Bridgend
Exceptional service from Martin and Ewan in the Vodafone store. We got two phones on upgrade and paid for roaming pack for our holiday tomorrow. Thank you both

Reply from Vodafone UK - Bridgend
Able to do everything for me in one visit

Reply from Vodafone UK - Bridgend
Excellent service throughout. Really pleased with my new phone. Certainly would recommend Vodafone

Reply from Vodafone UK - Bridgend
Great experience with Martin in the Vodafone store in Bridgend. I got a new phone and all my data switched over.

Reply from Vodafone UK - Bridgend
Very helpful. Nothing was too much trouble for Gary. Explained everything and everything was done professionally. Thank you.

Reply from Vodafone UK - Bridgend
Martin in the Bridgend Vodafone store managed to log me into my email address after multiple attempts failed in other stores!
Thank you Martin

Reply from Vodafone UK - Bridgend
Great service given in the Vodafone store, helping me transfer all my data from my old broken phone. Martin did a really great job. Thank you.

Reply from Vodafone UK - Bridgend
Called in to Vodafone bridgend, spoke to Martin who spent over an hour transferring data from my elderly mums ancient phone to her new one. He couldn't of been more helpful

Reply from Vodafone UK - Bridgend
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