Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Company replied
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more
Company replied
Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.
Company replied
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Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom
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Really happy with my new phone. Ewan helped me with the upgrade and transferred all my data for me. A very happy customer.

Reply from Vodafone UK - Bridgend
Yet again Gary and the team, Chanelle and Martin did me proud. Gary recommended the phone and data package and Chanelle transferred the apps. I have used this shop for a number of years for phone and internet, their advice and support is excellent. I am a very happy customer. Roy.

Reply from Vodafone UK - Bridgend
Chanelle was really helpful, explained everything and such a happy person.

Reply from Vodafone UK - Bridgend
Friendly helpful staff with my new upgrade.

Reply from Vodafone UK - Bridgend
Very good service, friendly service. Very helpful with my upgrade. I upgraded from an old Sony to a new Google Pixel and I very happy with it. Thank you Gary.

Reply from Vodafone UK - Bridgend
I have been with you for 4 years and I would like to recommend Vodafone to friends and family as your are always very helpful. Special thanks to Gary in the Barry store.

Reply from Vodafone UK - Bridgend
Very pleased with salesman, very helpful and sorted all my WiFi etc out 5 stars thank you

Reply from Vodafone UK - Bridgend
Martin made the whole experience hassle free and easy. Definitely would recommend the Bridgend store to friends and family

Reply from Vodafone UK - Bridgend
I was served by the manager Gary, I suffer with anxiety and he was so friendly and made me feel welcome dealt with my return and new upgrade very well, thankyou so much.

Reply from Vodafone UK - Bridgend
Collected a new Pixel 7a phone from Bridgend store. Gary dealt with me and was very professional and helpful

Reply from Vodafone UK - Bridgend
Just been into the Vodaphone shop in Bridgend. What excellent service . The assistant’s name was Gary and he could not have been more helpful and had such patience with an elderly lady like myself. Well done and thanks Vodaphone

Reply from Vodafone UK - Bridgend
Chantelle was the most helpful and lovely person you could want to meet. She brought me and my phone into the 21st century! Definitely go and visit if you need anything 🙂

Reply from Vodafone UK - Bridgend
Been seen by both Chantelle and Chanelle, both lovely girls, will definitely be back to see them

Reply from Vodafone UK - Bridgend
Brilliant service. Many thanks to Gary and Chantelle.

Reply from Vodafone UK - Bridgend
Such a great deal on a new phone package. Great service. Would recommend.

Reply from Vodafone UK - Bridgend
Very helpful, professional and polite service. Gary the manager helped me tremendously and would would like to say a big thankyou for all your help.

Reply from Vodafone UK - Bridgend
The staff were incredibly helpful and found me the best option for upgrading my contract. Everything was explained clearly and I was provided with options for making the best decision for my circumstances. Excellent service. Thanks

Reply from Vodafone UK - Bridgend
Great advice given .Very friendly.One happy customer.

Reply from Vodafone UK - Bridgend
How been with Vodafone for many years.
Have received very good and professional help over the last few days expecially Gary and today have received help from Anne Marie.

Reply from Vodafone UK - Bridgend
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