Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Company replied
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more
Company replied
Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.
Company replied
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Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom
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Would like to thank Chantelle and Ewan for their due diligence in spotting an error with my recent broadband deal that I was sold. Excellent service in identifying and putting right a costly problem.
I can't thank Chantelle and team enough.

Reply from Vodafone UK - Bridgend
The girl who served me, Chantelle was super helpful, friendly, explained everything to me with patience. Was happy with the service. Thank you

Reply from Vodafone UK - Bridgend
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