Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Unit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
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Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
Company replied
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Company replied
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more
Company replied
Spoke to a chap, Nathan I want to say. Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.
Company replied
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Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom
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Gary had an issue with a IT problem and with lots his patients and hours of hard work resolved the problem brilliantly...I would recommend Vodafone and especially Gary from Bridgend Vodafone branch

Reply from Vodafone UK - Bridgend
Chantelle was amazing and very helpful. Saved me money and had a great deal

Reply from Vodafone UK - Bridgend
Fantastic experience really knowledgeable and very useful and helpful.

Reply from Vodafone UK - Bridgend
Gary was very helpful selecting new phone and very patient setting my new phone up

Reply from Vodafone UK - Bridgend
Outstanding service as always, I will be back again.

Reply from Vodafone UK - Bridgend

Reply from Vodafone UK - Bridgend
Gary was exceptionally helpful sorting out transfer of all data etc

Reply from Vodafone UK - Bridgend
I saw Martin in Bridgend today, he was a fantastic help with everything

Reply from Vodafone UK - Bridgend
Top class service from Garry and the team in Bridgend, I found them knowledgable , polite and helpful.
highly recommended

Reply from Vodafone UK - Bridgend
Fantastic service in the Bridgend store. Thank you for helping fix my handset issues. Marcus and team were very friendly, polite and professional.

Reply from Vodafone UK - Bridgend
Martin made the whole experience amazing! A real asset to the company. I would definitely recommend to friends and family

Reply from Vodafone UK - Bridgend
We went to the Vodafone shop into Bridgend to change our Broadband service. We were advised by Chantelle who was excellent, knowledgeable, professional and friendly. Chantelle worked really hard to make sure we had the best deal which turned out to be amazing compared to our current Virgin package. We are very pleased with the excellent value for money deal. Thank you Chantelle you made a daunting experience very easy!

Reply from Vodafone UK - Bridgend
Came in to find out about roaming services and left with a much better package which will save us money each month. Gary was very helpful and gave great advice.

Reply from Vodafone UK - Bridgend
Staff got me a good deal on my upgrade and where very helpful

Reply from Vodafone UK - Bridgend
Went in for upgrade very friendly helpful staff members, got my order sorted straight away..

Reply from Vodafone UK - Bridgend
Gary is always very helpful and supportive.

Reply from Vodafone UK - Bridgend
We love Chanelle, that girl has converted me to Vodafone, I have been a 3 girl for over 10 years but my contract is up in. Couple of months and I’m with you. Get more Chanelle’s 🙏🏼 She was the highlight of my day thank you

Reply from Vodafone UK - Bridgend
I spoke to chanelle absolutely amazing service so friendly and helpful definitely be back for my daughters contract

Reply from Vodafone UK - Bridgend
Chantelle was extremely helpful and polite on my visit last week. She made the visit so easy and stress free !!

Reply from Vodafone UK - Bridgend
Staff very helpful

Reply from Vodafone UK - Bridgend
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