We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... See more
Company replied
Location
Switch location42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB
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See what reviewers are saying
Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... See more
Company replied
Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... See more
Company replied
Went into the store, desperate for help to get a new mobile Wi-Fi provider having been let down by our previous one. The Assistant manager, Ben, could not have been more helpful. He really did go the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
Written by the company
Cribbs Causeway Shopping Centre
Contact info
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, United Kingdom
4.8
Excellent
161 reviews
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Amy who attended to me is very helpful
June 11, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey There,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John, superman
John, what a hero. After 30 minutes trying to deal with Vodafone on the phone you stepped in and sorted it out. With staff like you the company is in good hands. Can’t tell you how much you have made my day. Thank you again
May 27, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Jim. Thank you for your review for John. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Cribbs
Hey Anita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John was the most patient and helpful…
John was the most patient and helpful member of staff. It was almost a pleasant experience! He made everything easy to understand. X
May 12, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bought new phone and Luke was the guy…
Bought new phone and Luke was the guy to go too He was amazing help me understand things with me phone and was very patient with me Thankyou Luke highly recommend Cribbs Causeways Vodafone been with Vodafone for over 26 years
May 10, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kai was extremely helpful at the…
Kai was extremely helpful at the Bristol cribbs causeway store. His personality shine through wonderfully and made feel comfortable and at ease. Kai was able to advise on all our questions and ultimately helped us upgrade my phone. We cannot fault the experience in this store and would give him 10*+ if we could.
May 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Felicity,
Thanks for the lovely review and fantastic support for Kai .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful to my 60 years old dad and…
Very helpful to my 60 years old dad and didn’t take advantage of them
May 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Kieran,
It's wonderful to hear such positive feedback from you! We truly appreciate it.
Should you need any assistance, feel free to reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic service!
Being of an older generation it was daunting for me to enter the Vodaphone shop to purchase a new phone. However I was helped by a lovely store assistant called Luke who soon explained my options very clearly and soon a decision was made. He was very knowledgeable and was able to put me at ease.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Stella,
Thanks for the lovely review and fantastic support for Luke. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I found the staff at Vodafone cribs…
I found the staff at Vodafone cribs causeway extremely helpful when I needed to change over phones and move across all my data and pictures/videos etc, thank you Alan you've been very helpful 👍 😀
April 29, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Ross ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy Allin in cribbs causeway store was…
Amy Allin in cribbs causeway store was extremely helpful and very patient with all of my questions , I was able to take out a new contract with no fuss
April 25, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Debbie,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ty is a legend sorted out my…
Ty is a legend sorted out my technically issue with ease absolutely credit to the store.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Ben,
Thanks for the lovely review and fantastic support for Ty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thank you Amy
Amy amazingly made the as-ever-slow Vodafone instore experience enjoyable. Thank you Amy for being such a star 🌟
April 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hey Sam,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
John at Cribbs Causeway fixed my…
John at Cribbs Causeway fixed my problem!!!!! Phone broken for 2 days no internet and he was amazing and patient with me. Thanks John
March 22, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hello Drew,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alan
Alan was exceptionally helpful really friendly he explained
everything really well
February 28, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Lindy,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alan
The service is great as I was entertained immediately. Thank you very much!
February 26, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
What super feedback Andrea! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
This rating is for one of the worker.
This rating is for one of the worker.
There was a assistant called Callum in Bristol Cribs Causeway in the mall.
Whatever question I had he always gave me clear answers and was very friendly and respect full towards us.
I just would let everyone know how friendly and helpful he is.
Cheers Callum. All the best and I hope your bosses will see this.
February 1, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Erik. Thank you for your review for Callum. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was great!
I didn’t have to wait too long before I was served by Luke. I was only picking up an order but he explained all the processes of me moving to Vodafone etc in such great detail and was honest and clearly knows his stuff and did data protection perfectly.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Peter,
We appreciate your positive feedback for Luke. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A huge thank you to both Luke and Ty at…
A huge thank you to both Luke and Ty at the Cribbs store for their support and guidance when dealing with my phone being stolen. Such an improvement on the old Clifton store.
January 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Fiona,
It's great to hear about your recent experience and feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you to Milly for her excellent…
Thank you to Milly for her excellent customer service. She was very knowledgeable about the product range and made valuable suggestions on our options. She’s a superstar and asset to Vodafone.
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Andrea,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Millicent was an amazing customer…
Millicent was an amazing customer assistant she was so friendly and had incredible manners. She has great people skills and made great sales. Really recommend
December 21, 2024
Unprompted review
Reply from Vodafone UK - Bristol Cribbs
Hi Nour,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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